Quentinius

Additionally, the form does seem to work on this test page https://ezwebs.co.uk/test-page/ so there is clearly a very annoying conflict somewhere

So basically, I did use contact form 7, but I really want to use Forminator instead.

What I’ve done is set contact form 7 up on Standard Voiceover, and Forminator is now on the Budget Voiceover.

https://ezwebs.co.uk/ai-voiceover/

You can see that Contact form 7 shows the “Pay with Paypal” button, while Forminator does not. I don’t know why this is happening.

https://ezwebs.co.uk/ai-voiceover/

Hi. Just acknowledging this. I’ll do this for you now.

Furthermore, through fiddling about, it seems that Forminator (or something else) is actively hiding the buttons using CSS or some such.

Because I’ve noticed that they are initially loaded and then hidden.

I had the same problem. BnnyCDN are very unhelpful and all their support team can tell me is “We don’t support Elementor”.

You told me not to uninstall the plugin FFS! So of course I didn’t!

I have tried what you’ve said and it’s still not working.

This is definitely not a caching issue anyway because, as I stated, the videos and playlists are rendered but the positioning is moved far out of view.

I checked my site using Google devtools and the divs which display the video are being rendered but not shown for some reason.

And as I stated, the plugin displays correctly on the Yourchannel preview panel. It’s only when browsing the page on the live site wherein it displays incorrectly.

Additionally, clearing the cache fixes the plugin kinda-sorta momentarily. But when you refresh the page it stops working again.

• This reply was modified 4 years, 3 months ago by Quentinius.

I notice you refunded me. What’s going on?

Hello?

I need to get this issue solved.

The class

yrc-section-action yrc-player-top-undefined yrc-playlist-bar

Is moving beyond the boundary of the plugin window and not displaying properly.

I absolutely did yes because as I have explained just now it works in the Youchannel settings preview section but not in the live site and not in Elementor Pro.

Yes I have. I have checked that. As I just explained it seems to me that the plugin will load in the preview + settings page but not in Elementor and the live site.

Thanks for your prompt reply. The link is here https://right-angle.co.uk/tv/ and it looks to me like the basic plugin is trying to load but isn’t fetching the playlists from our channel. The funny thing is that it works in the settings page preview but once I get to putting the shortcode into Elementor Pro (and likewise for the live page) it doesn’t work.

In fact on further examination it seems like the positioning is so far out that it’s just not showing the content.

• This reply was modified 4 years, 3 months ago by Quentinius.
• This reply was modified 4 years, 3 months ago by Quentinius.

I’m also having this problem. Can I get clarification please?

It seems that if I open the page in Elementor, the plugin works.

When I browse the page then it does not display.

From what I can tell this is a CSS/stylesheet conflict.

I would like some support.

I use Elementor Pro with the Hello Elementor theme.