Shopix Romania

Hi Freddie,

Wanted to check with you if you had the chance to take a look at the behavior and maybe suggest what we could try to overcome this issue we’re facing?

Thank you!

Hi Freddie,

Sure, the behavior can be observed and tested on home page of https://www.shopix.ro.
If you just click the top right button that says “Newsletter”, popup should appear.

We also took a look into the source code before opening the popup and it looks like the popup code is already there.
However, we are unable to find the Ajax submission code, probably it’s not being loaded somehow.

It would be very much appreciated if you could help us figure it out.

Thanks!

Hi Tracy,

We have not installed any optimization or cache plugin. However, the newsletter subscription form is in a popup.

Any chance we could somehow provide more info that could eventually help us solve this problem?

Thank you!

I have executed the job listed in WP-Cron Events tab of the WP Control plugin. And the job run successfully.

Found the problem. The Javascript code and css code for form and ajax submit is not loaded into page. Any ideas where to look?