Thank you for this — I may not have explained correctly. We need to change the order to unpaid.
When we receive an order on WooCommerce, our call centre is going to call the customer to confirm the order and it then would get marked as ‘Processing’ which in turn triggers the API and the order shows up at the fulfilment centre ready to be shipped. (hope this makes sense)
However, when an order gets marked as ‘Processing’ right now, it’s also marked as ‘paid’ and when it shows up at the fulfilment centre there is no monetary value (0.00) because it’s already marked as paid — in other words, we would be sending out orders for free haha.
I believe the code above is interesting and may be on the right path — not too experienced myself.
Would there be a way to remove the ‘paid’ status of a ‘Processing’ order?
Thank you for your help, much appreciated
