shineboyjun

Thanks for your update and look forward to your fix.

This issue has existed for a long time. You can check my post. I am still waiting for their response, but several months have passed.

Another TWO MONTHS have passed and the bug I submitted last time still exists, causing my site to still generate 404 pages.

2 months ago I asked you guys how to “deleting the translation for “product-tag” and keeping it in the default language”. and still no reply.

So I would like to ask you guys what kind of logic you are using to deal with this problem of mine?

I gave feedback on my issue and you guys acknowledged that the problem exists and said that it will be fixed in a new release.

Then you guys suggested that I could “deleting the translation for “product-tag” and keeping it in the default language”. But when I asked you guys how to do this, you didn’t have any news.

Please get back to me as soon as possible!

Hi Andrei, could you help guide how to “deleting the translation for “product-tag” and keeping it in the default language”? Sorry I’m not familiar with it.

Could you let me know an estimated time? several weeks or months? If just several weeks, I will wait.

Hi Alex, many thanks for your reply! this issue really affects a lot, but glad to know that you have noticed this issue and plan to fix it.

I am very dissatisfied with your technical support. I described my problem in detail 10 days ago and the problem still exists after installing an additional add-on as you suggested.

In order not to take up too many resources, I did not reopen a topic because this issue is a continuation of the problem I reported above.

5 days ago, I left a message on this post again hoping to get your reply.

But till now, there is still no reply, and my website keeps generating 404 pages because of your plugin.

How can you take your customers’ requests for help seriously?

Could someone please help me check my issue? Thank you in advance!

5 months ago, Andrei (@andrei202) provided me a addon to disables automatic “product”, “product-category” and “product-tag” slug translation, it solved my problem at that time.

but now I found it still automatically translate “product-tag”.
(I’m not sure it was solved or not when I installed above addon at that time).
for example, there are links of product tag like “domain.com/product-tag/slug/”,
it doesn’t translate the part “slug”, this is what I want.
But it automatically translates the part “product-tag”, for example, in Italian the above link becomes “domain.com/it/tag-prodotto/slug/”, which results in 404 pages.
anyway to fix this issue? It causes thousands of 404 URLs on my website…

hello, last time I installed the plugin you provided and at that time “Automatically Translate Slugs” is disabled, and it worked, no change in the product url.
But today when I enable “Automatically Translate Slugs” with google API key, and the “Automatically Translate Slugs” option is yes by default, and the above plugin you provided is still active, then the problem comes again, it changes the product url, as the description when I posted this topic.

Could you please help to check which is the root reason of this problem? I spent lots of time to find the reason and now I restore my website at first, and then uncheck “Automatically Translate Slugs”, seems it works ok so far.
This problem is really quite seriously, once it occurred, the website in other languages didn’t work and redirect to 404 page.
You can’t remove this problem just by uncheck “Automatically Translate Slugs”, you have to restore back.

Your plugin is quite good in many aspects, but this problem is really quite quite bad, please help to delve into the root reason, many thanks!

Hi Andrei, many thanks for your solution, it works so far, and I will keep an eye on it. Btw, I saw many users have the same issue, maybe you can get this update on your next version?

I have one more request that I hope your plugin can support to translate the ACF field label, for example, I add a “Product Model” field for each product, on the product page, it will be display like Product Model: A-B (“A-B” is the product code/model, which don’t need to be translated), but we want the field label “product model” could be translated. Currently we can only translate the whole “Product Model: A-B” as a text, one by one for each product. If your plugin support translating acf field label, then it will be much better.

anyone from TranslatePress can help to solve this problem?

This problem can’t be solved by re-installation of this plugin.

So yesterday I tried to restore my website to the backup before I install this plugin, and then install it, the problem disappear, and the single product url doesn’t change, just and the language code like /it/, /es/, /fr/.

But today, the single product url changed again as the problem I described, it auto translated the “product” into other languages, like prodotto for italian and producto for spanish, which result in redirection 404 error.

I saw some other users have the same problem, so could you please help to check this issue soon?

i update the correct css code to add space for the separator while in elementor(astra theme):

.elementor-widget-breadcrumbs span > span + span {
margin-left: 10px;
}

.elementor-widget-breadcrumbs span > span {
margin-right: 10px;
}

this won’t result the breadcrumb move to right.

hi, here is my website: https://sihtec.com/products/data-transmission/poe-switch/

there are 14 products in this sub-category, but only 12 items displayed while pagination disabled.

please just regard me as a normal elementor user and help to consider the bug I said above.