Shepherdess

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  • Forum: Fixing WordPress
    In reply to: Reset Password
    Thread Starter Shepherdess

    (@shepherdess)

    Or better yet, can you just reset my password? Pleeeezzzzz? Or mail me a new password? I have been trying now for weeks, hoping that the automatic reset password would be fixed. To emphasize just how ignorant I am about tech terms, I haven’t a clue as to what FTP, CLI, SQL, PHP stand for. I even had a struggle finding where to post a cry for help! How I ever managed to get my website up and running is beyond me.

    Oh, I have another problem which I tried to get support on a long time ago. I managed to get all my website pictures to disappear. Have tried to get support to solve this problem, but haven’t succeeded yet. Please be gentle with replies, I’m 82 yo female. Respect your elders. Is there a human out there who is inclined to help me? This is not a hoax. I am a real person. Please help. Jeri Geblin

    Forum: Fixing WordPress
    In reply to: Reset Password
    Thread Starter Shepherdess

    (@shepherdess)

    The following was sent to me to help me reset my forgotten password:
    1) Through the automatic emailer
    The automatic emailer doesn’t recognize my email (which I correctly entered) and doesn’t send it to my email when I enter my user name;

    3) MySQL Command Line
    I have no idea how to follow the directions of this recovery method
    phpMyAdmin
    Again, I have no idea how to do this

    4) Through FTP
    Have no idea how to proceed

    5) Through WP CLI
    This is a mystery to me

    6) Using the Emergency Password Reset Script
    script in the root of your WordPress installation
    Don’t have a clue where/what the script in the root of my wordpress installation is.

    Since I am inept when it comes to getting into my website, should I abandon my website?
    Or is there a way you can make the reset password automatic mailer recognize my email and/or send me an email when I use my user name?

Viewing 2 replies - 1 through 2 (of 2 total)