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  • Thread Starter shenmueguru

    (@shenmueguru)

    Sorry, i should say that our coder has went in and removed the “shave” command line so they will reflect as working in that link.

    However, I have saved screenshots of the pages if you would like to see how it visually appeared on the page.

    • This reply was modified 3 years, 10 months ago by shenmueguru.
    Thread Starter shenmueguru

    (@shenmueguru)

    Hi Gabriel, thank you for the reply. When the issue occured, i took a look at it with my coder, and he deduced it had something to do with the height within the container. Be it the thumb or text we didn’t know.

    jQuery(function($) {

    // The ngg-album-desc element is only used for compact albums
    const height = $(‘.ngg-album-desc’).height();
    if (height) {
    //shave(‘.ngg-album-desc’, height);
    }

    $(‘.ngg-albumoverview’).each(function(){
    $(this).css(‘opacity’, 1.0);
    });
    });

    We commented this line out:

    shave(‘.ngg-album-desc’, height);

    and that seemed to do the job, but this morning i went back to work on the site, and the same problem has returned, as seen in this example here:

    https://shenmuedojo.com/media/shenmue-ii-2/shenmue-ii-locations/hong-kong/

    We have our plugins set to update automatically, so we are on v3.9.3, which seems to have ben updated 3 days ago, and reverted our change back to the original script.

    • This reply was modified 3 years, 10 months ago by shenmueguru.
    Thread Starter shenmueguru

    (@shenmueguru)

    Hi!!

    Yes I can provide an update! I just fixed the issue in the past hour. Hopefully this can help anyone else who has these issues.

    The white thumbnail issue will happen because of any plugin that has a “lazy load” feature activated within it. The first time this happened for me was with a plugin called Autoptimize. I removed it a while back, and everything had been fine.

    But yesterday, the popular image plugin Smush, had an update, and I am not sure if they added a lazy load feature, or they auto turned on the feature with their latest plugin update. Disabling that caused the thumbnails to display as normal again.

    The case is now resolved, and hopefully this helps anyone in the future who may come across this issue.

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