Shaun

Ok, I tried that (to the best of my understanding) by adding the following – copied from my own site’s template – to the index.php file where you said:

<?php comments_template(); // Get wp-comments.php template ?>

There’s probably more to it, since I have no idea what I’m doing, as is doubtless obvious!

Anyway, no joy, so I’ve put it back to how it was and will try to chase up the theme author, as you suggest.

Many thanks for the helpful advice – I stood no chance at working this out on my own – and I’ll mark this thread as resolved now, since I need to pursue the solution elsewhere.

Best,
Shaun

Thanks both, and stephencottontail in particular, since it sounds as though you are helpfully going above and beyond.

While not fully familiar with the terminology you’re using, I went into Appearance>Editor and searched on every template of the theme for “comments_template”. I found nothing.

By comparison, on my own site I found in in index.php That probably answers your kind question, and possibly not to my benefit..?

In case helpful (to you, in being helpful to me!) I have posted the index.php file of TEQs.net’s theme into a text file here:
https://www.teqs.net/TeqsIndexPHP.txt

If I need to chase up the theme author, I guess that’s what I’ll do, but any other tips v welcome.

Thanks again,
Shaun

Ah, no I haven’t. The site was built back in 2011 for my late friend, looks like, and I’ve not been in touch with the author.

Do you believe there may be a unique issue here that only they can resolve? Or is there anything else that I can try before resorting to seeking the author out?

Thanks stephencottontail.

Thanks for the reply Sudais.

That’s not the problem though. The setting is already ticked, and here is a screenshot of the Settings>Discussion page, to save your having to enquire about other settings:
https://i148.photobucket.com/albums/s17/Shaunus4/Used%20pictures/FPC%20discussion%20settings_zpskc8b32un.jpg

I can also confirm that comments are enabled on all three posts, as you can see for yourself on the page, since it lists the number of comments posted.

What else might be to blame?

Thanks,
Shaun

Just coming back with an update for anyone having similar problems. It turns out the problem was indeed W3 Total Cache, *even though I had disabled and deleted it*.

This plugin has a deficient uninstall process. For full uninstall instructions see this helpful post.

After performing those operations my blog is fully operational again. Phew! ??

Many thanks Jan. Yes, weird one, huh? ??

At first I thought you’d cracked it, and so I went to check my W3 Total Cache settings. But then remembered that I uninstalled W3 Total Cache a while ago as it was causing me so many problems of just this type!

You’re right though – caching problems seems a prime candidate for the cause. Below is a list of my active plugins – might any of these cause similar caching problems? CloudFlare perhaps??

Akismet
Benchmark
CloudFlare
Customizable Search Widget
DB-Optimize
Exploit Scanner
Extended Comment Options
Extended Options
Fancy Pullquotes
Global Translator
Google XML Sitemaps
Jetpack by WordPress.com
KB Advanced RSS Widget
My Link Order
No Self Pings
Online Backup for WordPress
Page Links To
PayPal Donations
Really Simple Twitter Feed Widget
Redirection
Search Everything
SexyBookmarks
Subscribe2
Subscribe To Comments
The Events Calendar
Translate
Webmaster Tools Verification
Wordfence Security
Wordpress Firewall 2
Wordpress Plugin Uploader
WP-Piwik
WP MySQL Console
wp_jquery
WYSIWYG Text Widget
Yet Another Featured Posts Plugin

Essentially the same problem here. Since upgrading my www.remarpro.com dashboard is completely inaccessible (I simply get the below error message when I try to access any page), but my site (www.darkoptimism.org) is functional.

Since I can’t access the dashboard I can’t even rollback. Should I perhaps just delete W3 Total Cache via FTP?

Error message for me is:

Fatal error: Uncaught exception 'FileOperationException' with message '<strong>/home/schamberlin/beta.darkoptimism.org/wp-content/w3tc-config/master.php</strong> could not be created, please run following command:<br /><ul><li><strong style="color: #f00;">chmod 777 /home/schamberlin/beta.darkoptimism.org/wp-content/cache/tmp</strong></li><li><strong style="color: #f00;">chmod 777 /home/schamberlin/beta.darkoptimism.org/wp-content/w3tc-config</strong></li>' in /home/schamberlin/beta.darkoptimism.org/wp-content/plugins/w3-total-cache/inc/functions/activation.php:127 Stack trace: #0 /home/schamberlin/beta.darkoptimism.org/wp-content/plugins/w3-total-cache/lib/W3/ConfigWriter.php(159): w3_throw_on_write_error('/home/schamberl...', Array) #1 /home/schamberlin/beta.darkoptimism.org/wp-content/plugins/w3-total-cache/lib/W3/Config.php(71): W3_ConfigWriter->save() #2 /home/schamberlin/beta.darkoptimism.org/wp-content/plugins/w3-total-cache/lib/W3/CloudFlare.php(174): W3_Config->save() #3 /home/schamberlin/beta.darkoptimism.org/wp- in /home/schamberlin/beta.darkoptimism.org/wp-content/plugins/w3-total-cache/inc/functions/activation.php on line 127

Ok, like the other poster with the similar problem, we’re not really sure what caused the whole comments table to be deleted, but we DO have the site back up-and-running now. We were eventually able to restore the database from backup.

Yep, mine’s working again now too. Excellent.

Thank you, oh silent Gods of WP ??

Same problem here.

As nicegirlnotes says, it is asking us all for a wordpress.com login. If I give it that login and password (rather than my www.remarpro.com details, which don’t work), then it logs me into stats for my wordpress.com account.

Which is wrong, since I got there from my www.remarpro.com dashboard. I imagine it might have something to do with this update:
https://en.blog.wordpress.com/2010/09/30/sexy-stats/

Unless it’s some mystifying deliberately implemented feature, I’m sure WP will notice their error and get on it soon.

?? Shaun