sharon9923

I don’t know. However Type, Scope and Module Width were not displayed in the site map about a year ago, and we haven’t added any new plugins or themes.

Perhaps the problem is that we have added custom fields to the user profile using a plugin “Paid Memberships Pro”.

I just tried changing a standard field in my profile – password, and the same problem, only my logging in and out is recorded.

The other admin tested and she can now log in. Thanks for your help.

Thanks for explaining. My problem was that I updated our whitelisted IP’s under User Login->Login Lockout, bottom of the page, but forgot about the second place under Brute force – I needed to update that list also. I have asked the other admin to login. If it works now, I’ll close this issue.

CORRECTION: this problem only occurred for the first subscriber to the blog list, who also has a WordPress user account. The next 2 subscribers were not added to the WooCommerce list.

I’m following up to see if you will be able to fix this problem? In the meanwhile I am using another plugin which works well to notify authors when this custom post type is published. I would prefer to switch to your plugin when you fix this issue because it is so much more flexible. The plugin I am using now ONLY notifies authors when their post is published, it can’t do anything else.

I found I had used some invalid tags in the message body. Here is the export of the current notification. It still does not send an email to either recipient:

[
    {
        "hash": "notification_606d22548a92b",
        "title": "Notification to author when bulletin board post is published",
        "trigger": "post\/rolfing_si_research\/published",
        "carriers": {
            "email": {
                "activated": "1",
                "enabled": "1",
                "subject": "Notification from SI Research Bulletin Board",
                "body": "Your post \"{rolfing_si_research_title}\" was just published!\r\n\r\nView it: {rolfing_si_research_permalink}\r\n\r\nYour post is now on the bulletin board: https:\/\/rolfresearchfoundation.org\/rolfing-si-research-bulletin-board",
                "recipients": [
                    {
                        "type": "email",
                        "recipient": "{post_author_user_email}"
                    },
                    {
                        "type": "email",
                        "recipient": "[email protected]"
                    },
                    {
                        "type": "email",
                        "recipient": ""
                    }
                ]
            }
        },
        "enabled": true,
        "extras": [],
        "version": 1618343839
    }
]

Is there anything I can test to help with troubleshooting this? I noticed the plugin is only tested through WordPress 5.6.2 and I am using WordPress 5.7.

We need this feature to work to launch a project that is otherwise completed. I prefer not to try another plugin for email notification because your plugin is the most flexible, we can add other triggers in the future if needed.

Thank you for your help.

It is being published from wp-admin, standard edit screen – clicking the blue publish button.

Here is the .json file:

[
    {
        "hash": "notification_606d22548a92b",
        "title": "Notification to author when bulletin board post is published",
        "trigger": "post\/rolfing_si_research\/published",
        "carriers": {
            "email": {
                "activated": "1",
                "enabled": "1",
                "subject": "Notification from SI Research Bulletin Board",
                "body": "Your post \"{post_title}\" was just published!\r\n\r\nView it: {post_url}\r\n\r\nYour post is now on the bulletin board: https:\/\/rolfresearchfoundation.org\/rolfing-si-research-bulletin-board",
                "recipients": [
                    {
                        "type": "email",
                        "recipient": "{post_author_user_email}"
                    },
                    {
                        "type": "email",
                        "recipient": "[email protected]"
                    },
                    {
                        "type": "email",
                        "recipient": ""
                    }
                ]
            }
        },
        "enabled": true,
        "extras": [],
        "version": 1617766290
    }
]

Thanks for getting back so quickly.

I am now using the free version of the plugin which also displays a separate “create_posts” which I left unchecked for Contributors, but they still can use the default Add New post. To be sure I understand, if I purchase the Pro version, this problem will be fixed, meaning the “Add New” capability will go away when “create_posts” is unchecked?

Another option is that I hide the Add New post in the Admin menu. Will the Pro version allow me to hide Add New post but allow the Contributor to see other items in the Admin bar/menu?

Late tonight I disabled the plugins and changed the theme to a standard WordPress theme – twentyfifteen. Then I logged out and tested trying to login with a valid username but the wrong password. The lockout was set to 3 failed logins in 4 minutes but even after 4 failed logins there was no lockout. So it’s not the plugins or the theme.

Unfortunately I have to keep the site now on PHP 5.2.17 obviously not for WordPress, but for non-WordPress pages of the website that are old custom PHP and will not run on PHP 5.4 or higher. We are working on a new website but in the meanwhile I can’t upgrade PHP, but I could change php.ini settings if there are some requirements for the security plugin lockdown to work. I wonder why the lockdown does work when I enter an invalid username, but not when it needs to count the login retries for a valid username.

I plan to do this but need to do it late at night when people are not using the website. Hopefully by next week I’ll have an answer about plugins or theme conflict.

No, the login page is not hidden. It’s here: https://www.napo-gpc.org/blog/wp-login.php

No, I am not using the “Enable IP Whitelisting” setting because new accounts are periodically created and there are many accounts – it would be too difficult to keep adding accounts there.

Also note that I have gotten locked out if I mis-typed my username. The lockout does work for usernames not on the system. It doesn’t work for existing usernames that enter the wrong password more times than allowed in the retry time period.

The sites are running different themes and have different plugins installed. Neither site is using a caching plugin. Do you really need a list of all the plugins? I could test with the plugins disabled on the site where the lockdown for exceeding number of failed login attempts is not working.

Both sites have member accounts. The site where lockdown is not working does not allow users to register.

Does the version of PHP matter? The site where lockdown is not working is on an old version of PHP – PHP 5.2.17, required by other non-WordPress older custom PHP pages on the site. But these pages are outside of WordPress. Does your plugin required a certain version of PHP to function properly?

The usernames exist on our site. They are legitimate usernames. (It’s easy to guess an actual username from the author of a post because our usernames are usually firstnamelastname.)

Yes, I have enabled the feature to lockout invalid usernames. This works perfectly.

I assume they are logging in at oursite.com/wp-login.php. I’m not aware of any other public login page. I checked oursite.com/wp-admin.php and it results in “page not found”.

I also have your plugin installed at another website. I just tested the lockdown for a valid username there, and the lockout did work when I reached the maximum number of retries for the password. So it looks like it’s a problem unique to one of my sites. I don’t know if this matters, but we have a Captcha on the login page /wp-login.php at the site where the lockdown is not working. This is the URL: https://www.napo-gpc.org/blog/wp-login.php