Nicola Modugno

Up ?? Im an interested too!

Ciao Stefano,

puoi dirmi il sito o la pagina su cui si verifica il problema?
Oppure riesci a replicarlo su una pagina realizzata appositamente?

Grazie, Nicola.

Hello Vanessa,

if it is not Elementor, I think you should check what is adding those inline CSS and JS: viewing the source code of your page (visit in your browser this address view-source:https://www.estudi33.net/), you can se the CSS starting at line 9 and JS starting at line 1390.

Let me know, Nicola.

Ciao Stefano,

ho visto problemi di questo tipo utilizzando tecniche di lazy load per i video.
Potrebbe essere questo il caso?

Nicola

Hello Vanessa,

I asked to you to disable the JS optimization to make some checks. You can enable it again.

I am doing some research for the problem you reported and the cause seems to be that some portions of code in your page are too long.

Could you try setting Elementor so that it DOES NOT add code inline (CSS and JS), but instead insert them in external files?

Let me know, Nicola.

Hello Vanessa!

I am doing some tests, and I think to be in the right direction to find what causes the problem.

Could you disable the JS optimization on one of the “faulty site”, please?

Thank you, Nicola.

Hello Vanessa.

Did you update SCK on every web site? In other words: SCK 2.2.4 is running fine on one site and it is failing on one other?

Could you check which PHP version is used for the two sites?

Could you check the “memory_limit” parameter in the PHP configuration? Could you try to assign more memory?

Could you try to activate a different theme? You could do this test in a staging area or creating a hidden clone of your site.

Let me know, Nicola.

Hi Vanessa,
I understand the problem, you described it very well!

I tried to copy the code that those plugins add to your pages and SCK blocks them. It means that SCK is able to recognize and manage those code blocks.

I think that the problem is related to the server configuration of your web space, so I need your help to understand what is happening.

1) if your server uses any server-side cache (for example Varnish), please, be sure to purge it.

2) Please, check and report to me the error_log. You could also enable the debug mode of WordPress for a few minutes to catch additional details.

Let me know, Nicola.

Hello Vanessa,

I tried to replicate the issue, but I had no luck.

It seems that you have a custom theme: how do you insert Facebook and Analytics code inside your web pages? Is it hardcoded in the theme? If yes, please, check to add the code between the wp_head and wp_footer calls.

Could you check if deactivating cache/optimization plugins solves the problem?

Let me know, Nicola.

@dayaftergroup it is nice if you provide users all kind of details to manage their privacy!
However, with the GDPR you should put into the policies how to refuse/manage the cookies (from the browser) and the links to the policies of the used third party services.

@michacassola to be honest I do not know how other software manages cookie.
It is possible to delete the cookies saved from third party services and related for the specific domain (in the previous comment I was talking about cookie saved from third party services but related to their domains, not your domain) but there are 2 considerations:

1) If I delete the cookies, there is a possibility to interfere with some features of the third party service (or broke something);

2) Avoiding that the service starts, those cookies are irrelevant even if they are present.

Maybe I did not understand:

In the inspector in the application-cookies settings only my domain shows up for cookies, although I use GTM

in which scenario?

Hello!

You have to think that the third party services install cookies related to their domains, so only them have the ability to manage those cookies. At a software level, nobody else could manage them: this is for security and privacy reasons (cookies are used to keep credentials details, for example, so if I am able to read cookies of other domains, potentially I could get access to personal data used to different web sites). The only possibility to delete those cookies is to manage them from a higher level: the browser (so this management has to be done by the end-user).

Hope that I was able to write clearly these concepts.
Let me know, Nicola.

Hello Marko, thank you for the reply.

To solve the problem I made a manual minification as the site is in production.

I have checked some minified CSSs, however, and it seems that the calc functions inside were ok, so there is a possibility that Cloudflare was managing (again) the optimized resources. I am not sure about this, but maybe someone could check this input.

Regards, Nicola.

Cheryl is there a site (or can you create a duplicate or a staging site) when I can see the problem?
In this way I could try to understand what is happening and find a solution!
Let me know!

Thank you, Nicola

Hello Cheryl,
thankyou for reaching me, I’ll try to help you the best I can.

Basically, the problems you describe are related to the optimizations made on the site. To confirm my idea, please, try to deactivate:

1) the minification/combination of the JS files
— it should be done on the Siteground plugin —

The problem, here, is that SCK blocks the Google Map script, but it is not able to see the Divi Map Extended scripts and block them, as they are combined in another script. In this scenario, the Divi Map Extended scripts runs going on error.

It could be sufficient exclude from the optimization all the JS files of the Divi Map Extended plugin (maybe you can exclude the path “dwd-map-extended/*”).

2) the lazy load of the videos
— I do not know if this should be done on the Siteground plugin or it is a theme or other plugin feature —

Here the problem is that when SCK unlock the video, it reset the src property of the iframe with the original one and you can see that the video starts to loading, but right after than the lazyload feature substitutes that src again with the empty lazy-src property and you see the blank section!

Please, let me know about these attemps.
Nicola.

And how do you put that code in your site?
Could you check the code inserted in your site?

I think that the code you inserted in the site is not the same as the one you took from https://admanager.google.com/.