sharethissupport
Forum Replies Created
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Forum: Plugins
In reply to: [ShareThis: Free Sharing Buttons and Tools] Button not show@ NicolayWorren
Have you checked the ShareThis Plugin Configuration menu Settings?
On STEP-4, there is an option show/hide the buttons on posts and pages.
Please check and provide us your site URL.Hi,
As we can check at our end, WordPress ShareThis Plugins seems to be working fine. Can you please check if you have recently added/installed any new plugin or made any changes to your site which might be causing the issue.
Forum: Plugins
In reply to: [ShareThis: Free Sharing Buttons and Tools] share buttons on product pagesShareThis doesn’t provide any short code. You will have to add the ShareThis code manually to your custom pages, where you want them to show-up.
You can get the code from here – https://www.sharethis.com/get-sharing/
Select “Website” as “Platform” and follow the steps.Hi,
As we can check your site, the image which you have added in the Meta tag is very small and hence Facebook is crawling the page to get the relevant sixe email.
You can check the requirements in Facebook Debugger –
https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fveganlogy.com%2FPinterest is properly giving options to Pin a single image.
Here is the screenshot – https://screencast.com/t/Tvtmuhdm71Forum: Plugins
In reply to: [ShareThis: Free Sharing Buttons and Tools] share buttons on product pagesHi,
Please check your ShareThis Plugin Configuration menu, on STEP-4, there is an option to show/hide the buttons on certain pages.
Please check if they are selected or not.Also check if any other installed Plugin is causing the issue.
Hi Sharlene,
In your WordPress Plugin Settings, in ShareThis Plugin Configuration menu, on step-4, there is an option to show the buttons on top and below the post. You can uncheck the option to show the buttons on top of the pages/posts. Make sure to save the changes on the last step.
Feel free to contact us, if you face any issues.Forum: Plugins
In reply to: [ShareThis: Free Sharing Buttons and Tools] Button not showWe have checked it at our end and the feature seems to be working fine. Can you please check any other installed plugin or site theme is causing the issue, since some plugins/themes conflicts with ShareThis Plugin and doesn’t allow ShareThis buttons to show-up.
Please provide your site URL so that we can further investigate the issue you are facing.
Forum: Plugins
In reply to: [ShareThis: Free Sharing Buttons and Tools] Sharethis buttons not updatingAfter making the changes can you please make sure that you are saving the changes on STEP-6 of the ShareThis Plugin Configuration Menu.
Also check if any other plugin is conflicting with ShareThis Plugin or not. You can check it by deactivating all other installed Plugins.Forum: Plugins
In reply to: [ShareThis: Free Sharing Buttons and Tools] Button not showAs we can check your site, ShareThis buttons are properly showing-up.
Screenshot – https://screencast.com/t/Ec3HplKnCnAs we can check your site, ShareThis buttons are properly showing-up.
Screenshot – https://screencast.com/t/vwNBkXcPoUxForum: Plugins
In reply to: [ShareThis: Free Sharing Buttons and Tools] Pluggin Appears DuplicatedCan you please check your ShareThis Plugin Configuration settings –
STEP-4, there are check boxes to show/hide the buttons on top or bottom of the posts.If this is themes issue, then we cannot make changes in the Plugin, but you can add the ShareThis code manually to your WordPress Site.
Forum: Plugins
In reply to: [ShareThis: Free Sharing Buttons and Tools] Instagram ErrorOnce added in the admin section, same will get reflected in the finishing code. There is no specific code to add.
Forum: Plugins
In reply to: [ShareThis: Free Sharing Buttons and Tools] Unanticipated ResultsHi,
ShareThis buttons shares the content which is present on the Page only or unless specified in Meta tags or ShareThis’s “st” properties.
So you can specify the contents to be shared using Meta tags.Also, Facebook’s behavior is a bit different. It crawls the page to get the data to be shared and for that it uses Open Graph Tags present on that page. And if it finds any URL specified in Open Graph tags, then it crawls that URL page and grabs the data to share. This is the native behavior or Facebook and cannot be changed.
You can specify the Title, image, URL or description using the Meta tags only.
Know more about Meta tags –
https://support.sharethis.com/customer/portal/articles/475079-share-properties-and-sharing-custom-information#Open_Graph_TagsFor that you will have to add the ShareThis button manually to your site, then only you will be able to add the buttons on desired location on site.
You can get the code from here – https://www.sharethis.com/get-sharing/
Select “Website” as a “Platform” and follow the steps.For the Facebook Like issue, sometimes website CSS conflicts with the FBlike button iFrame and causes the issue. For that you will have to tweak the CSS of your site at your end only as the Fblike is a Native Facebook button.
Hope this helps.