sharethissupport

Hi,

I tried using sharethis plugin on wordpress 3.3.2 .
It seems to be working fine.
Can you please try re-installing the latest plugin(5.0.1) from here:
https://support.sharethis.com/customer/portal/articles/446440-wordpress-integration

and please let me know if it still doesn’t work for you.

Regards,
SharethisSupport

Hi,
We have fixed this issue .
You can install the updated plugin (version: 5.0.1) from here:
https://support.sharethis.com/customer/portal/articles/446440-wordpress-integration

Thanks,
SharethisSupport

Hi,
Can you please make sure that you are not using any plugins like Do not track plus and etc…?
Please note that sharethis buttons are not displayed if site is accessed in a browser to which this plugin is added.

Regards,
SharethisSupport

Hi,

Can you please provide the url of your wordpress blog on which you’re facing the issue so that we can debug it at our end?

Regards,
ShareThisSupport

Hi,

Thanks for bringing the issues to our notice.
We have fixed the issue:”on line 606 of sharethis.php there is a call to add_options_page() which uses ‘manage_options’ as a constant (missing quotes)”

The updated plugin will be released soon.
Regarding the network admin issue, right now we don’t provide support /option to activate plugin via network admin.
I’ve forwarded the issue to our dev team.

Thanks,
sharethissupport

Hello,
I couldn’t see ShareThis buttons’ code on this page – https://www.fixingtheus.com/

Hello,
Can you tell me the WordPress version and the browser on which you faced this issue ?

Hi,

Are you still facing the issue?
The error “You do not have sufficient permissions to access this page.” comes up when user account doesn’t have admin rights .
Can you please make sure that you’ve admin rights since an admin account is required to add sharethis plugin to wordpress blog.
Also, can you please try installing the wordpress plugin again and let me know if the problem persists?

Regards,
SharethisSupport

Hi,
We have fixed the carousel issue and the updated plugin will be released soon.

@nwesource: The issue ( +’s next to most options don’t expand their sections)occurs when any other plugin(exec php plugin) added to wordpress blog conflicts with sharethis plugin.

Thanks,
SharethisSupport

Hi,
Can you please link me to your wordpress blog so that I can see the hyperlinks that you’re talking about and debug the issue “the share this drop down box opening so that it is partly hidden inside the post frame” ?

Regards,
SharethisSupport

Hi @MJEG,

We have fixed the issue and the updated plugin will be released soon.

Thanks,
SharethisSupport

Hi @vtisix,
Please mail us at [email protected] so that we can provide you the code.

Regards,
SharethisSupport

Hi,

Fblike and G+1 buttons are provided in the sharethis plugin version 5.0.0 .

Regards,
SharethisSupport

Hi,
Here’s the list of browsers we support:
https://help.sharethis.com/getting-started/supported-browsers

Please provide me the link of your blog if you are still facing the issue on any of supported browsers.
Regards,
SharethisSupport

Hi,
Are you still facing the issue?
If yes, can you please uninstall the plugin right now added to your blog and try re-installing the plugin ?

Please let me know if it doesn’t work for you.
Regards,
SharethisSupport