sharethissupport

Hi,

Could you please provide us your site URL so that we can take a look.

Hi,

Could you please provide us your site URL so that we can check your implementation.
Meanwhile, please check whether the ShareThis code is manually added or not.

We have resolved the SSL related issue in our latest release of the Plugin.

Regarding the button place placement, please note that it is not possible to change the button position using ShareThis Plugin.
You will have to implement the ShareThis code manually to your site, so that you can place the code and show the buttons exactly where you want them to appear.
You can get the code form here – https://www.sharethis.com/get-sharing/
Select “Website” as a “Platform”

Hi Lance,

If the user has implemented “WordPress HTTPS” plugin to make the Admin panel SSL enabled, then in that case domain mapping is required. The option is present in that plugin only.
Please let us know if you have any other plugin for SSL or you have made the entire site SSL enabled.

Please provide the site URL.

Hi Lance,

If the user has implemented “WordPress HTTPS” plugin to make the Admin panel SSL enabled, then in that case domain mapping is required. The option is present in that plugin only.
Please let us know if you have any other plugin for SSL or you have made the entire site SSL enabled.

Please provide the site URL.

Hey Frederic,

Is the issue resolved? Please feel free to contact us know if you are facing any issues with ShareThis.

In that case, could you please check the other installed plugins, one of which might be conflicting with ShareThis Plugin.
You can try it by deactivating other installed plugins.

Yes, it is an issue in caching the images at Facebook’s end and we don’t have any control over its behavior.

You don’t have to make any changes in the Plugin. Please check the Meta tags present on your site. If you are not aware of your site code or Meta tags, we suggest you to contact your site admin/developer.

Could you please provide the error screenshots so that we can further investigate the issue.

Hi,

ShareThis latest WordPress Plugins do support SSL/Secured websites. Please make sure that you have latest version of ShareThis WP Plugin.
And in the ShareThis Plugin Configuration menu, STEP-6, under “View & edit code:” there is an option for “http” and “https”.
You will have to check the button as shown in the screenshot – https://screencast.com/t/J6sB3bM9

If you have nay HTTPS Plugin installed then –
To run the ShareThis Plugin on HTTPS Enabled Sites, please refer the article –
https://support.sharethis.com/customer/portal/articles/446440#sthash.VzfURslk.dpbs

Please let us know if you have any other configuration.

We have checked your site, it seems that Facebook is sharing a proper image, but as we can check you have added multiple “og:image” tags and hence Facebook Debugger is giving error messages like –

“og:image was not defined, could not be downloaded or was not big enough. Please define a chosen image using the og:image metatag, and use an image that’s at least 200x200px and is accessible from Facebook. Image ‘https://www.markramseymedia.com/wp-content/uploads/2015/05/cardashboard-1024×576.jpg’ will be used instead.”

You can read the warnings and errors –
https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fwww.markramseymedia.com%2F2015%2F05%2Fhow-many-cars-will-be-dashboard-powered-by-google-and-apple%2F

We suggest you to keep only one Meta image tag so that Facebook would crawl only one image.
Hope this helps.

Hi,

Please note that Facebook’s behavior is a bit different. It crawls the page to get the data to be shared and for that it uses Open Graph Tags present on that page. And if it finds any URL specified in Open Graph tags, then it crawls that URL page and grabs the data to share. This is the native behavior or Facebook and cannot be changed.
You can specify the Title, image, URL or description using the Meta tags only.
Know more about Meta tags –
https://support.sharethis.com/customer/portal/articles/475079-share-properties-and-sharing-custom-information#Open_Graph_Tags

And for Twitter Image Sharing, you need to have Twitter Cards implemented.
About Twitter Cards – https://dev.twitter.com/docs/cards/getting-started

Please provide your site URL so that we can take a look.

Please note that Facebook’s behavior is a bit different. It crawls the page to get the data to be shared and for that it uses Open Graph Tags present on that page. And if it finds any URL specified in Open Graph tags, then it crawls that URL page and grabs the data to share. This is the native behavior or Facebook and cannot be changed.
You can specify the Title, image, URL or description using the Meta tags only.

Hi,

Are you facing issues in configuring the ShareThis Plugin Menu?
If yes, could you please check if you have installed any “https” plugin which makes your Admin Panel HTTPS Enabled.
For this please refer –
https://support.sharethis.com/customer/portal/articles/446440#sthash.RtTxY4ky.dpbs

Also, make sure that after changing the button size or position, you have save the changes on last step i.e. STEP-6 of your ShareThis plugin.