sharethissupport

Hi,

If you have access to your site code, then you can easily implement ShareThis on your site.
You can start from here – https://www.sharethis.com/get-sharing/
Select “Website” as a “Platform” and then select the “Sidebar” and follow the instructions.

If you don’t have much access to your code, then we suggest you to contact your site admin or developer.

Could you please provide us your site URL so that we can check your implementation. A screenshot of the Plugin configuration menu will be much helpful.

As we can check your post page, it is also showing the ShareThis buttons properly.
Screenshot – https://screencast.com/t/o3Hv4WEcH4ux

Please provide your site URL so that we can take a look.

Hi,

In your ShareThis Plugin configuration menu, please check whether you have selected the sidebar or not. Also, make sure that after selecting the options, you must save the changes on last step.

Hi Mike,

As we can check your page, the Pinterest button is properly working.
From the screenshot it seems that you must have entered long description in the Meta tag and Pinterest button was trying to share the complete description and ultimately giving the error.

Current Meta Tag contains –

<meta property="og:description" content="Spray sunscreen is all the rage now. But have you heard about spray sunscreen dangers? We have a community pool in our new neighborhood. I’m no longer a sun bather (I did way too much of that in my younger years), and really don’t care for chlorine, but we have been enjoying the pool quite a bit. And I am constantly seeing all kinds of people spraying sunscreen on themselves. It seems like everyone is using it. Well, I’m not going to even talk about unsavory ingredients like -oxybenzone – octinoxate – retinyl palmitate – paraben preservatives, etc. aside, just …" />

If you are still facing the issue, we suggest you to trim down the description and check again.

As we can check your site, ShareThis buttons are properly showing-up.
Please check.

Form our end, it is working fine with “max-width”
You will have to tweak the code and check exactly what fit-in.

Could you please provide us the ShareThis Plugin version and Jetpack Version details so that we can further investigate the issue.
Also provide your site URL as well.

HI,

ShareThis buttons by default shares the same post details on which they are present. There is no specific option available in the plugin. Please check if you have any Meta tag implementation from where the buttons are picking the details to share.

Hi Trish,

Could you please provide us the site URL.
There is no conflict with Multi-site instances. Make site that your You can try installing the ShareThis Plugin on Admin site in the Multi-site environment.

If still the issue exists, we suggest you to check other installed Plugins, if they are causing any issues. You can check this by deactivating other plugins for some time.

Hi,

Sometimes, Website CSS or theme causes such issues. You can see in the screenshot – https://screencast.com/t/JCD0AB9adWC

We have tweaked the code and added –

element.style
{
max-width: 450px !important;
}

Please note that FBlike is a Native Facebook button and we don’t have any control over its appearance.

Hi Mason,

Could you please let us know exactly what issues you faced in ShareThis?

ShareThis do provides an option to disable the pop-up and also it can be easily closed just by clicking outside the pop-up window.

As we can check your site, ShareThis is not implemented instead some other service is installed.

We are not sure exactly what is causing the issue. Sometimes WordPress Themes or other installed Plugins conflicts with ShareThis Plugin. You can check by changing the theme to default theme and by deactivating other installed Plugins for a while.
Make sure that you have the latest ShareThis Plugin installed.