Forum Replies Created

Viewing 15 replies - 571 through 585 (of 597 total)
  • Plugin Author ShareThis

    (@sharethis)

    @ayncg and what point are you getting the error? when just enabling the plugin?
    To help us expedite this process, can you let us know if you’re on the latest version of WordPress (Version 4.7), in addition if you can access your console log and let us know what errors are showing that would be extremely helpful! To access your console log you can right click and press ‘Inspect’ then click on the [Console] tab, as seen here: https://cl.ly/iVbH

    Or to make it easier, if you could please email support(@)sharethis.com with the temporary WP admin access we would be able to debug it on your site.

    Plugin Author ShareThis

    (@sharethis)

    @bowend3c thanks for the screens, try in another browser. It should be like a pop up so maybe you have the pop-up blocker interfering with it.

    Plugin Author ShareThis

    (@sharethis)

    @goscoutuk just uninstall the plugin from WP settings and install again, it should go away.

    Also could you please change your review from 1 star, the bug you had was just because of the old PHP version on your hosting, we have fixed it in an hour so 5-star reviews would really help.

    • This reply was modified 7 years, 11 months ago by ShareThis.
    • This reply was modified 7 years, 11 months ago by ShareThis.
    Plugin Author ShareThis

    (@sharethis)

    @bowend3c Could you explain a bit more or send the screenshot. What was the issue when you tried to sign in with google? Did you copy and paste the token?

    Plugin Contributor ShareThis

    (@sharethis)

    Yes it does, you can configure it in the settings.

    Hey Andrew, thanks for the suggestion.
    We have the Plugin Author credentials, but after logging-in we don’t get that option to Mark the post as Resolved.
    Any thoughts?

    Hi,

    It looks like that’s because the featured banner is pulling the whole blog posts.

    It’ possible to use ShareThis with out the plugin, This will give you a lot more control about where the button does and does not show up.

    Note, if you want to use the counter button you need to switch the code in step one with the the code you put in your plugin.

    Here is the simplest example of implementing ShareThis on a WordPress
    blog without using the ShareThis plugin.

    1) In the Header template, just before </head>, add the ShareThis JavaScript library.
    <script type=”text/javascript”
    src=”https://w.sharethis.com/button/sharethis.js#publisher=00000000-0000-0000-0000-000000000000&type=website”></script&gt;

    (You will have to replace the 00000000-0000-000…. part with your sharethis publisher ID. If you don’t know your publisher ID you can figure it out by going to https://sharethis.com/publishers/getbutton and clicking on the “get the code” button. The code you will be given is the same as the code above, just with your publisher ID. Also note that you must be logged into your ShareThis account to get the code.)

    2) In the Main Index template, inside the post loop, place the following code where you want the ShareThis button to appear.
    <script type=”text/javascript”>
    var shared_object = SHARETHIS.addEntry({
    title: “<?php the_title(); ?>”,
    url: “<?php the_permalink(); ?>”
    });
    </script>

    3) In the Single Post template, place the following code where you want the ShareThis button to appear.
    <script type=”text/javascript”>
    var shared_object = SHARETHIS.addEntry({
    title: “<?php the_title(); ?>”,
    url: “<?php the_permalink(); ?>”
    });
    </script>

    Hope this helps,

    –ShareThis support

    Hi Steve,

    ShareThis disables flash objects on the page to keep them from bleeding thru our widget’s iframe which in some cases will render it unusable. You can turn this disabling off with the “embeds” API option. Append “&embeds=true” to the end of your widget query string.

    However, doing this will run the risk I mentioned earlier. You can either be sure to position the ShareThis widget away from any flash objects or choose to have it load in a new popup window. Append “&popup=true” to enable this feature.

    You can find more answers to questions involving ShareThis on https://suppport.sharethis.com/ and https://forums.sharethis.com . Also feel free to shoot an email to [email protected] for more direct support.

    Thanks for using ShareThis!

    Cheers,

    Jeremy Bock
    Product Support Engineer
    ShareThis, Inc.

    There is some load time with the ShareThis button, but it occurs after all other elements of the DOM has loaded. The total amount of data transferred is around 6k, which is normally perceived to be 1.5 seconds. Additional loading does occur after click of the ShareThis button.

    I’d be happy to answer any additional questions about ShareThis.

    -ShareThis Support

    We’ve tested thoroughly with WordPress version 2.3.3 and ShareThis version 2.1 and we were unable to reproduce the issue. Its possible that this is a conflict between ShareThis and another plugin. If so, we’d like to do whatever we can to fix it.

    If you could provide us with more specific, additional information such as versions you’re running, installed plugins and themes, we could continue to debug the issue.

    – The ShareThis Team

    Forum: Fixing WordPress
    In reply to: Share This Plugin

    Hello nextros,

    We have reviewed the question you submitted to the WordPress support site about the sharethis plugin not working on your blog at https://blog.ruleofnext.com/.

    It looks like it has been 6 months since you submitted this bug and it appears as though you no longer have the sharethis plugin activated on your site.

    Is it possible to zip up and email your theme and tell me all the plugins you have installed, or if you could reactivate the sharethis plugin for a short time? This was we see the problem in action. Unfortunately we cannot other reproduce and diagnose the issue.

    Email address: [email protected]

    Thank you,

    The ShareThis Team

    You can apply the following change to this block of css in your style.css file.

    OLD:
    .custom .entry span a:hover{
    color:#000;
    font-weight:bold;
    border-bottom:1px solid #a90000;
    }

    New:
    .custom .entry span a:hover{
    color:#000;
    border-bottom:1px solid #a90000;
    padding-left:22px;
    }

    That should fix it. Let us know if it doesn’t.

    Thanks,

    ShareThis Support

    Update:
    If you previously implemented the below fix to correct the Image and text spacing problem. You will want to remove that change from your stylesheet. Just remove the below block of css from your style.css file.

    .stbuttontext {
    margin-left:20px;
    }

    We have implemented a css fix on our side to address this issue. If you see too much space, just remove the .stbuttontext call. ??

    For those that have implemented the background-color fix, that change will still need to be there, so don’t remove that change.

    Thanks,
    ShareThis Support

    You can try adding the following block of css to your style.css file.

    .custom .entry span a:hover{
    color:#000;
    font-weight:bold;
    border-bottom:1px solid #a90000;
    }

    This change will make it work in the same fashion as the links that show you how many folks have made comments or the links in the right navigation.

    Those links, when you hover over them, go from Red to Black with a red underline.

    Try that out and see how that works.

    Thanks,
    ShareThis Support

    Forum: Installing WordPress
    In reply to: wrong url

    Hello,

    I’ve tested ShareThis on your blog and I can’t seem to replicate the problem. I’ve shared on two different posts in Win/FF, IE6 and IE7. In all cases, the permalink to the blog post was shared.

    If you’re still having this issue, could you provide a use case so we may replicate the issue?

    Thanks for using ShareThis!

Viewing 15 replies - 571 through 585 (of 597 total)