ShareThis

Hello @mrgiordanelli,

We apologize for the issue you are presenting with the share buttons.

This issue has been reported to our engineering team, they are currently working on a solution that can adapt to the different WordPress sites without causing other incompatibilities with templates or similar issues.

We will reply to this thread once we get further updates from our team.

Thanks for your report.

Best,
-ShareThis Support Team

Hello @ardeleannoel,

Thank you for sharing the picture with us.

Before, we were able to see the issue when accesing your website, but now when we access your website the buttons seems to be displaying as expected. You can see the picture attached here as an example.

Have you made any changes to your website or it is still showing up with the incorrect design on your end?

We are looking forward to hear back from you.

Best,
-ShareThis Support Team

Hello @ardeleannoel,

Thank you for contacting us. We apologize for the issue you are presenting.

Can you please share with us a screenshot of the plugin setting, where you select the styles? Also, please let us know which template are you currently issue.

We will look forward to your response.

Best,
-ShareThis Support Team

Hello @rafkwa.

Thank you for replying back with more details.

We are working with our engineering team to find a solution for your issue. We need more details on how to replicate this issue to find the root cause. Can you please share with us all the customization options you currently use in your share buttons?

We are looking forward to getting more information.

Best Regards,

@andriodandreas We’re very sorry for the inconvenience, but unfortunately our first for the wpautop confliction ends up hurting a lot more sites since we tried to turn wpautop off for just our plugin’s content filter. We are working on a styling modification in order to fix button issues that are the result of wpautop adding extra paragraph tags into our button html. Will keep everyone posted when that non-invasive fix happens.

Hello @rafkwa,

Thank you for contacting us. We aplogize for the issue you are presenting with the ShareThis buttons.

Can you please share with us the URL of your website so we can furthre review your issue? Also, can you please confirm which version of the Simple Share button plugin are you using?

We are looking forward to your response.

Best,
-ShareThis Support Team

Hello,

We’re glad to hear that your issue has been resolved! We strive to provide the best support possible to our users.

If you found our support helpful, we’d appreciate it if you could take a moment to leave us a review on the relevant plugin forum. Your feedback will help others know what to expect when they use our plugins and it would mean a lot to our team. Review Simple Share Buttons

Thank you for choosing ShareThis, and we’re here to help if you have any other questions in the future!

Best,
ShareThis Support

Hello,

We’re glad to hear that your issue has been resolved! We strive to provide the best support possible to our users.

If you found our support helpful, we’d appreciate it if you could take a moment to leave us a review on the relevant plugin forum. Your feedback will help others know what to expect when they use our plugins and it would mean a lot to our team. Review Simple Share Buttons

Thank you for choosing ShareThis, and we’re here to help if you have any other questions in the future!

Best,
ShareThis Support

For the time being we’ve reverted the autop fix to avoid wider issues spread by adding it. 8.4.11 will be that fixed version if you want to update to it. Thanks for your patience.

Thanks for reaching out. We’re trying to fix some issues with our buttons that result when wpautop is run with them in the content. We think we have a fix for the issue you’re experiencing, but could you @revxx14 or @dscreative tell us what theme you’re experiencing this on?

• This reply was modified 1 year, 3 months ago by ShareThis.

Hello,

I hope this message finds you well. 

We are pleased to announce that a new version of the Plugin has been released, version 8.4.10. These updates include the fixes of some major and minor bugs on the Plugin and the update of the Twitter Logo to the X Logo.

We greatly appreciate your feedback and your proactive approach in bringing this matter to our attention.

Best regards,
-ShareThis Support Team

Hello,

I hope this message finds you well. 

We are pleased to announce that a new version of the Plugin has been released, version 8.4.10. These updates include the fixes of some major and minor bugs on the Plugin and the update of the Twitter Logo to the X Logo.

We greatly appreciate your feedback and your proactive approach in bringing this matter to our attention.

Best regards,
-ShareThis Support Team

Hello,

I hope this message finds you well. 

We are pleased to announce that a new version of the Plugin has been released, version 8.4.10. These updates include the fixes of some major and minor bugs on the Plugin and the update of the Twitter Logo to the X Logo.

We greatly appreciate your feedback and your proactive approach in bringing this matter to our attention.

Best regards,
-ShareThis Support Team

Hello @thewpguy,

We apologize for the issues you are experiencing with the update 8.4.9.

Thank you for sharing with us the debug log file. This has been reported to our engineering team and they have released a new version, 8.4.10, to fix the issues with the previous update.

Please, update the plugin to 8.4.10 and let us know if that solves your issue.

Best,
-ShareThis Support Team

Hello @evanltd,

We apologize for the issues you are experiencing with the update 8.4.9.

This has been reported to our engineering team and they have released a new version, 8.4.10, to fix the issues with the previous update.

Please, update the plugin to 8.4.10 and let us know if that solves your issue.

Best,
-ShareThis Support Team