Sharen McArthur
Forum Replies Created
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I copied my support question and pasted into your support page. I included a link to my website.
Thank you for your response. Does that mean I cannot use your social share plugin?
Forum: Plugins
In reply to: [Publish To Apple News] Problems with Apple News PublisherI am sorry to have taken so long to get back. I am now an official channel in Apple News, but so far I Hate it.
I don’t understand your number 2 answer above. And I definitely want to be able to choose when my name appears on the byline.
For number 3, I found a free online JSON Formatter, but I don’t know what URL to put in: the one for the website story? Or is it on Apple News?
You can put links in stories that are written directly in Apple News Publisher. I did it. So I can’t have links if I use your CMS?
Forum: Plugins
In reply to: plugin page not working correctlyUpdate on this problem:
My dashboard states I have plugin updates at the top of the page. I go to plugins. NO updates show. I refresh the page. Updates then show, but there is no word “update” to click. I refresh the page. Now the word “update” appears and I can update.
This is not the way the plugin updates should work. If this is not the place to discuss the problem, someone please tell me where to get help.
Forum: Fixing WordPress
In reply to: part of toolbar missing in 2012 themeThanks for your reply. The problem has been solved.
How do you clear out the errors?
I appreciate your going the extra mile to help me even though I posted in the wrong format. I’m sorry about that.
I viewed the You Tube video. As it suggested, I went to my website and added the robots.txt after my website address. I didn’t get a sitemap like the person in the video. I got this message:
User-agent: *
Disallow: /wp-admin/This seems to me to be saying I don’t have admin privileges?
So..I had the “bright idea” to copy Yoast’s XML sitemap (the part after .com, like the video stated I would do if I had been given a sitemap using the robots.txt)
Well, Google Webmaster Tools added it, but it is an HTML sitemap. Here is a screenshot of it: https://screencast.com/t/9loI8yFcnjf
That probably wasn’t the thing to do. It makes me wonder, however, if my Yoast XML Sitemap the right kind?? Surely it is.
Could someone please help? Your help would be greatly appreciated.
Forum: Plugins
In reply to: [Easy Google Fonts] Where are the 600 fonts?OK. First, I regenerated the API Key. It turned green. I saved it. The only fonts showing in font family were standard fonts.
So, I created a second project. When I entered the key, it turned green. I saved it. I still don’t have 600+ fonts in my font families. I only have standard fonts.
I’m pretty sure I’m looking in the right place, which is font family.
Would appreciate your help.
I am using 2012 theme.
Forum: Plugins
In reply to: [Easy Google Fonts] Where are the 600 fonts?Hello.
1. I added a Google API key. I still don’t have 600+ fonts. I have only standard fonts. Why?2. I want to be able to use different fonts in my posts. I don’t see how to choose fonts in my posts. Please advise.
Forum: Plugins
In reply to: [W3 Total Cache] Google Page Results and correct plug enablingI would greatly appreciate someone helping me. If you want people to buy the professional version, then create good will by helping those who just might purchase the professional version…
Thank you.Forum: Plugins
In reply to: [Page Links To] no page links to boxThanks for your response. I found the page links to box on a post.I believe another plugin had obscured it. It showed up after I deleted the other plugin.
Yes, I activated your plugin. I can’t get it to work. On a post, I clicked alternate URL, typed in the URL and checked “open in new window.” Nothing happened. What’s going on?
Is there supposed to be something on my sidebar menu on my admin page about Page Links To? I can’t find it.
Thank you for your response.
1. As I noted, I successfully changed my share prefix. Why would I have to check on a caching plugin problem for the follow prefix since I had no trouble changing the share prefix? I do have W3 Total Cache enabled, and it was enabled when I put in the share prefix. **Could I have placed the follow prefix in the wrong place? I put it in the “Follow Prefix Markup” box. Is that where it goes? If so, then what do I do to solve the problem?
2. I have Easy Google Fonts enabled and contacted their support. They said I could use their fonts for your plugin, but I would need to know the appropriate css selector. Would you please help me with that?
(P.S. I have “Notify me of follow-up posts via email,” but I didn’t get the email. Would you pplease notify me by email when you respond?)
Forum: Plugins
In reply to: [Easy Google Fonts] Post capabilitythank you for your response.
Social Media Feather is a social button plugin. It isn’t part of the WordPress 2012 theme. Can your fonts be used for it?
Forum: Fixing WordPress
In reply to: images not showing in browsershttps://www.storiesfromacottage.com/ (this is the home page link where the images are not appearing on my desktop computer.)
In addition to the two images that I added yesterday (Jan. 31) not showing (the captions are showing), I am having a problem with a post I made yesterday, too. Here’s its link: https://www.storiesfromacottage.com/category/true-stories-on-web/
I made this new post yesterday. It is called “Despite Cancer, Doctor Inspires Others.” On my desktop computer, when I click the “Read More” link on the post, I get the message, “The page you are looking for cannot be found.” At the bottom of the page is this message: “SmartErrors powered by Cloud Fare.”
Last night, when I visited my website on my iPhone 6 using Safari, I clicked the same post and got the same two messages as I got on my desktop computer. (There was no “Read More” link on the post in Safari.
Interesting note: in Safari, the two images, along with their captions, show on my website.
I called BlueHost about the two problems. They didn’t have an explanation for the image problem, except to say it must be a WordPress problem. For the post problem, the representative said to clear the cache in Cloud Fare. I cleared the single file cache in Cloud Fare, like Cloud Fare suggested. I still have the same problems, so I don’t guess that worked.
I didn’t have these problems until yesterday. Something is going on with WordPress.
Thank you for your help.