shape5

I will be checking the plugin code to figure out why you are getting the error and hopefully I’ll be able to post an update within a day or two.

Please remember to post problems with Shape 5 products to the forums at Shape5.com; I get e-mail notifications for forum posts, so I would have been able to look into the problem almost a week ago instead of just finding out today because someone else posted.

The only reason I found this thread is because the person who posted to the Shape5 forums included a link to it.

I’ll do my best to have a patch out in the next day or two, I just have to figure out what’s causing the core WP translation engine to break like that.

It appears that the theme you’re trying to use has a Mootools (Javascript library) conflict.

The way to solve the problem is to either custom modify the theme to disable it’s copy of Mootools, or custom modify the plugin to disable it’s version.

If you can set up a (free) account on our forum ( https://s5co.us/icfhelp ) and post your problem there, I’ll be glad to make the code modifications for you (I will need access info, which shouldn’t be shared publicly, which is why I need you to go through our forum).

@alexthorn:

The reason it’s doing that is because you don’t have a header sidebar position in the theme you’re using.

I’ll provide more details in response to the post you created on our forum (thanks for using it!). –Tristan Rineer

Thanks for letting me know! I’ll add it to the FAQ.

If the plugin is now working for you, please rate it & give a compatibility report for the version of WP you are using. Thanks!

I’ve uploaded a new version to the repository that fixes the issue of mootools not loading correctly on the front of the site, but I wasn’t able to duplicate your error, so I may need some more details about the way you have things installed. Can you start a new thread on our support forum at https://s5co.us/icfhelp and include a link to the site that’s having issues? (You will need to register to access the forum – don’t worry, it’s free. The link will take you directly to the ICF support board once you’re logged in.)

It appears that it might take a little while before the updated version goes live. The new version is 1.1, so you should be prompted by WP to do the upgrade when it becomes available.

Thanks for the response. There’s probably just a typo somewhere that I missed. I’ll post again when I have it fixed.

Thanks for posting the problem. The plugin has only currently been tested on Shape5 Themes, so there was no way of knowing what bugs may occur when applied to a site using a different theme.

What theme are you using? Once I have an answer from you I’ll go through the code & have it fixed asap.