Shammi Rahman

Hi @scottpaterson,

I’m sorry that you are having this issue, I’ve checked and found the same error you’re facing.

However, we’ve created a patch and will release it by the end of the week.

So hopefully this issue will be fixed by then.

Let me know if you face further issues.

Regards,

Hi @scottpaterson,

I’m sorry that you are facing this issue.

However, we’ve created a patch and will release it by the end of the week.

So hopefully this issue will be fixed by then.

Let me know if you find any other issues.

Regards,

Hi @jntdimples,

We haven’t heard anything from you in a while, we’re now closing this ticket.

Feel free to open another thread if you face any more issues with the plugin.

Thanks.

• This reply was modified 4 years, 1 month ago by Shammi Rahman.

Hi @manast0001,

We haven’t heard anything from you in a while, we’re now closing this ticket.

You’re always welcome to open another ticket if you face any more issues with the plugin.

Let us know if you’re still facing any issues.

Thanks.

Hi @lisasch,

Since we haven’t heard anything from you in a while, we’re now closing this thread.

Feel free to open another thread if you face any more issues with the plugin.

Thanks.

Hi,

Sorry for getting back to you late @lisasch.

You see this is not possible to show product variations on the shop and product page as well with the free version.

Also, we haven’t checked the compatibility with Shirtee yet.

But this seems to be a special case, we can check the compatibility with Shirtee.

Can you provide us a backend screenshot of the products that you have added on Shirtee and Simply send these data to our support e-mail and will give you an update there.

Thanks.

• This reply was modified 4 years, 1 month ago by Shammi Rahman.

Hi @manast0001,

we would need to view your error log.

For Logs:
>>Go to Dashboard > WooCommece > Status
>>On top, go to the Logs tab. See Image: https://jmp.sh/6NGnhal
>>Choose the latest log and click on View

Here, view the latest log and give us an image.

Simply send these data to our support e-mail and will give you an update there.

Thanks.

Hi @manast0001,

Thank you for informing us about the issue.

Have you followed the exact path according to this video: https://youtu.be/UIPgjCrTiYk ?

If yes, can you explain a bit more about the scenario of error you are seeing?

It will help our developers to look into it and find a possible reason behind this error.

Also, we’ll be working on a fix for this.

Thank you for your patience.

• This reply was modified 4 years, 2 months ago by Shammi Rahman.

Hi @jntdimples,

Can you give us a screenshot of the Campaign section that you’ve set up?

Let me know what you are trying to achieve, and then I can guide you with it.

Thanks.