Shalom Taiwo

Hi @miladjfr,

Thanks for reaching out!

That is possible, and I was initially going to add it in the previous update. However, it also posed a security issue, so I am still keeping it in a feature request until I can find alternatives to achieve that.

Please submit a feature request here to be updated when this feature is added: https://wpbpreview.com/home/contact/

Please let me know if that helps.

Shalom

Hi @astreasnexus

Apologies for the late response.

I have checked this theme, and its structure is definitely quite different compared to other themes. While I cannot promise a fix as it’ll take a while to understand how the theme works, I am going to look into it more.

The User must definitely have full access to the database, with all privileges.

I’ll suggest creating a new user with the necessary permissions to see if it helps to resolve the issue.

Please let me know how it goes.

Hi there,

I hope the information provided helped resolve your issues. Given that we have not received a response, I will mark this post as resolved. If you still need some assistance, please feel free to open a new support topic, and we would be happy to assist.

Thank you!

Hi there,

I hope the information provided helped resolve your issues. Given that we have not received a response, I will mark this post as resolved. If you still need some assistance, please feel free to open a new support topic, and we would be happy to assist.

Thank you!

Hi @amirassari2002

I understand the concern, however, I can assure you that there are no important information in the accessible json links while the “Restricted” mode is enabled.

Hi @amirassari2002

I can assure you that this is tested on the latest version. Please see the screen share https://share.getcloudapp.com/wbuLDelD

I’ll suggest clearing cache or cookies if any or reinstalling the plugin.

Hi @amirassari2002

Kindly note that if you are logged in as an admin user, you’ll get assess to the REST API when logged in. However, when logged out or by users with no access, you’ll get a message like:

{"code":"itsec_rest_api_access_restricted","message":"You do not have sufficient permission to access this endpoint. Access to REST API requests is restricted by iThemes Security settings.","data":{"status":401}}

Please let me know how it goes.

Hi @zatakk

Thank you for reaching out to us.

A plugin conflict usually causes this error. Could you please try deactivating all of your site’s plugins except iThemes Security and see if it helps?
If you have a caching plugin installed, please clear your cache and temporarily deactivate the plugin. Then, remove and re-install the iThemes Security plugin.

You may also try to install the?Health Check?plugin for troubleshooting, as seen?here.

I hope the above helps, and please let me know if you need further assistance.

Best regards,
Shalom

Hi @amirassari2002

The default REST API settings get the?information from your site, including published posts, user details, and media library entries and make them available for public access.

However, the restricted access although shows the routes, will not include the information from your site.

Here’s a guide to assist with understanding more about the REST API feature: https://ithemes.com/security/wordpress-rest-api-restrict-access/

Please let me know if this helps.

Best regards,
Shalom

Hi @majortim

Thank you for reaching out to us.

Could you please check with your hosting team to check if the website database has got the right permissions?

If you are unable to log in to the site due to the error, kindly follow the instructions here to?temporarily?disable all iTSec features, so you can log in:?How Do I Disable All Features If I Can’t Access My Site?

Looking forward to your response.

Best regards,
Shalom

Hi @charlesrodmell,

Thank you for reaching out to us.

Do you have an outgoing proxy that might interfere with or rewrite requests?

Have you tried running a Scan with all plugins deactivated? Either via Health Check’s Troubleshooting Mode or manually disabled.

Please let me know how it goes.

Best regards,
Shalom

Hi @michaelpersch,

Thank you for reaching out to us.

Could you please check if the added/removed files are from recent backups//cache?

Please let me know which version it was update from as well.

Looking forward to your response.

Best regards,
Shalom

Hi @amirassari2002

Thank you for reaching out!

That doesn’t show any content from the site; it just shows the list of available routes to be called.

Please let me know if this helps.

Best regards,
Shalom

Hi there,

I hope the information provided helped resolve your issues. Given that we have not received a response, I will mark this post as resolved. If you still need some assistance, please feel free to open a new support topic, and we would be happy to assist.

Thank you!