Shahnur Alam
Forum Replies Created
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Regarding the object caching plugin, please utilize the “Exclude” option to exclude the specific URL. This should resolve the issue and allow everything to function correctly.
If the problem persists after making this adjustment, kindly create a support ticket, and we will assist you in resolving the issue promptly.
yes we have solution. please go to our website and create support ticket
Forum: Reviews
In reply to: [WordPress Tour & Travel Booking Plugin for WooCommerce - WpTravelly] Bugour plugin not supported poly lang
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the plugin and our service. If you ever need any further assistance or have any feedback, feel free to reach out. We’re always here to help!
Thank you for bringing this to our attention. I apologize for the inconvenience you’re experiencing. It seems like there may be a bug in the plugin that’s causing the creation of duplicate default pages each time you edit a tour.
Our team is currently investigating the issue, and we’ll work on a fix as soon as possible. In the meantime, could you provide us with any additional details about your setup plugin version and if possible to talk to our support , as this will help us diagnose the problem faster?
Thank you for your patience, and we’ll keep you updated on the progress.
Forum: Reviews
In reply to: [WordPress Tour & Travel Booking Plugin for WooCommerce - WpTravelly] Bugplease use Loco Translet plugin for translation .
thanksDear Sir,
Thank you for bringing this issue to our attention. It seems there might be some conflicts occurring with the plugin after reactivation.
To resolve this, please follow these steps:
- Delete any duplicate pages that have been generated, especially the ‘Tour Orchid Grid View’ page.
- Uninstall the Tour & Travel Booking Manager plugin.
- Delete the plugin files completely.
- Reinstall the plugin directly from the WordPress plugin repository (www.remarpro.com) to ensure you have a fresh, up-to-date version.
This should resolve the issue and allow you to proceed with creating your tours without any problems.
If you encounter further issues or need assistance during the process, feel free to reach out, and we’ll be happy to help.
We sincerely apologize for the inconvenience you experienced, and we’re glad to hear that you were able to resolve the issue. Rest assured, we will closely monitor this problem to ensure it does not recur in future updates.
I appreciate your patience and continued trust in our plugin. We kindly ask you to reconsider your review, as it greatly motivates our team and helps us stay positive.
If you need further assistance, please don’t hesitate to reach out.
Best regards,We sincerely apologize for the inconvenience you’re experiencing with the payment methods during checkout. To assist you more effectively, could you please create a support ticket with the following details:
1. The version of the plugin you’re currently using.
2. Any error messages or issues you encounter during checkout.
3. The specific payment methods you are trying to use.
Our support team is ready to address the issue promptly and ensure everything works smoothly.
Thank you for your patience and cooperation.
Best regards,???
Thank you for bringing this to our attention. we already replay you in our support.
thanksHi Aziz Abdelli,
Thank you for taking the time to share your experience with our plugin. We genuinely appreciate your feedback and apologize for the inconvenience you’ve encountered.
We’re deeply sorry to hear about the issues you’ve faced with the creation of 27K pages and the resulting performance problems on your website. This is not the experience we want for our users.
To resolve this issue promptly, could you please provide us with more details or contact our support team ? We are committed to investigating this matter thoroughly and finding a solution that works for you.
In the meantime, here are a few steps you can try:
- Check Plugin Settings: Ensure that the plugin settings are correctly configured to prevent unnecessary page creation.
- Cleanup: Use a database cleanup plugin to remove the unwanted pages safely.
- Update: Ensure you are using the latest version of our plugin, as updates often include fixes for known issues.
Again, we apologize for any disruption this has caused your business. We value your support and are dedicated to resolving this issue quickly. Please reach out to us so we can assist you further.
Thank you for your understanding and patience.