shaharaperil

It was a caching issue for me, too. But I didn’t have the LightSpeed Cache plug-in turned on. So here’s what I did:

1. In WordPress Plugins, scroll down to LightSpeed Cache and click Activate.
2. Click Settings under LightSpeed Cache v.3.3.
3. Click the Excludes tab.
4. Paste the URL for your password protected page into the Do Not Cache URIs box.
5. Click Save Changes.

My host uses hpanel to manage the site, so I also did this:

1. Log in to host and navigate to site controls.
2. Click Cache Manager.
3. Click Purge All where it says Purge Manually.

I did clear the browser history in Safari and Chrome, but I didn’t on my phone browser. However, all of them appear to be working … for now.

Thanks, Steve. I disabled plug-ins and switched themes and that did seem to stop the crashing. When I reverted back to the old theme and turned the plug-ins back on, it crashed after about 2 minutes. Now I just need to narrow down whether it’s the theme or a plug-in that’s causing the problem. My guess is that it’s something in the theme, so I’m going to find a new one and hope that fixes the problem permanently.

I’ve requested any server logs and/or errors. So far, I just keep getting responses that are on par with asking someone if they restarted and tried again. But I’ve reworded my request and submitted it again.

But I can confirm that it’s not just Ninja Tables and the media library. After the site came back up, I was still logged into WordPress and all I did was click on Post View Stats and it crashed again, taking all 3 sites down with it. Both WordPress and Cpanel will likely be inaccessible for the next 45 minutes.

• This reply was modified 6 years, 9 months ago by shaharaperil.