shagasi

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Viewing 15 replies - 1 through 15 (of 18 total)
  • Thread Starter shagasi

    (@shagasi)

    @anastas10s

    Hello, thank you for your assistance.

    I have encountered a specific issue that I would like to address. Currently, I am working on a bilingual website using WPML. In the Hebrew language version of the website (intended for sales in Israel with a 17% tax rate), I want the prices to include VAT as I have specified. However, in the English language version (intended for sales in the USA and Europe with a 0% tax rate), I do not want the prices I set to include VAT.

    At the moment, in the English language version (with the 0% tax rate for the USA and Europe), the 17% tax is being deducted from the price I set.

    I am attaching a video so you can understand how it happens:
    https://recordit.co/cjmJHYjcmq

    These are the WooCommerce definitions:
    https://recordit.co/CTAbkOpt9t

    In summary, my question is: Is it possible, in the situation where I have defined a 0% tax rate for certain countries and selected the option “Yes, I will enter prices inclusive of tax” in the system (specifically for Israel, where I want the 17% tax to be included in the price I set), for the countries where I have defined a 0% VAT rate, to have the price remain as I set it without deducting any VAT?

    Thank you for your assistance.

    Thread Starter shagasi

    (@shagasi)

    @babylon1999

    Hey,
    thank you very much for your answer. Sorry for the delay in my response.

    I think we don’t have the same settings.
    I agree with you that the website language does not matter in this case.

    Can you send the WooCommerce settings, please? For me, when you set the US country to 0%, the 17% is still subtracted from the price.
    I’m attaching the photo and I would like you to include what is defined on the website you presented here;

    1. General – https://prnt.sc/zoZdIrU8IkFF
    2. Tax options – https://prnt.sc/Sy8tTf7PY_PJ
    3. “Standard” tax rates – https://prnt.sc/dA5UtGUdQN90

    Thank you!

    Thread Starter shagasi

    (@shagasi)

    Hi, was I clear about the problem I’m having?

    Thread Starter shagasi

    (@shagasi)

    Hi @babylon1999 !
    Thank you.

    Thank you for your response. I appreciate your attempt to assist, but it seems there is still some misunderstanding regarding my issue.

    To summarize again, I have a product with a price of 20 NIS, which includes 17% VAT for customers in Israel. On the English version of the website (using WPML on a different domain), the same product is priced at $10, and customers from the USA should not be charged VAT.

    However, when a customer from the USA visits the English site, the system automatically reduces the price by 17%, resulting in a price of $8.3 instead of the intended $10. I want the price to remain at $10 for customers from the USA since there is no VAT applicable.

    I hope this clarification provides a better understanding of my issue. Please let me know if you require any further details to assist me in resolving this problem. Thank you.

    Thread Starter shagasi

    (@shagasi)

    Another thing,
    I will share with you a support ticket that I opened in wpml:
    https://wpml.org/forums/topic/sells-to-europe-and-the-usa-and-does-not-want-vat-on-the-sale/

    The representative’s response:

    Hello,

    For your kind information, this issue is happening because of a conflict in WooCommerce and we have limitations here. If we set Yes, I will enter prices inclusive of tax option WooCommerce will be including base location tax with the product price. But the additional tax set based on location(for example *US*) will be calculated after the base tax.

    This bug is reproducible in a clean installation when WooComemrce is only active. Please check our test site and screencast for more details and let us know your feedback.

    Our Sandbox site – https://pink-cajon.sandbox.otgs.work/?auto=Cqc6PcyPPPPNH3NAbs8HI7ABtSJF1vT8

    https://www.screencast.com/t/IHQ9bbDix9K

    Thread Starter shagasi

    (@shagasi)

    hi!
    1. https://prnt.sc/2w5x4EkBNJlb

    2. https://prnt.sc/3zj7tGtsjCK-

    3. https://prnt.sc/AeR9STik6KRx + https://prnt.sc/XmS6q_9X2dG4 + https://prnt.sc/xZqrOHerUL4J

    WordPress Environment

WordPress address (URL): https://www.wildrabbitkids.co.il
Site address (URL): https://www.wildrabbitkids.co.il
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`
    Thread Starter shagasi

    (@shagasi)

    Hello, thank you for your response.

    I apologize if I wasn’t able to convey my issue clearly in my previous message. @shameemreza , To clarify, I have already set the tax rate for Israel at 17% and set the rate to 0% for other countries. That part is working fine.

    My concern lies with the following setup: The problem arises when dealing with countries that have a 0% VAT rate. I want the price I set to be the actual price displayed to customers in the US and Europe, without any deduction for VAT. However, it seems that because the “Enable tax rates and calculations” option is checked, the displayed price subtracts the 17% VAT rate from the product in the case of Israel. This is not the desired outcome.

    I hope I have made my issue clear now.

    @beautyofcode , Thank you for your suggestion, but I have also tested it without the WooCommerce Multilingual & Multicurrency plugin, and the issue still persists.

    I would appreciate your attention to the following video: https://recordit.co/dsOWG1aAbr

    The fixed price should remain constant, regardless of the location, without any VAT deductions. Could you please advise on how to address this issue?

    Thread Starter shagasi

    (@shagasi)

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`
    Thread Starter shagasi

    (@shagasi)

    Hello, are you even referring to the inquiry regarding my bug?

    Thread Starter shagasi

    (@shagasi)

    https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/

    HI I encountered this as well and I see that many have encountered without answers to past inquiries.. Is there anything new with this?

    Thread Starter shagasi

    (@shagasi)

    @razyrx Hello,

    did you see the problem? Can I disable the plugin?

    Thread Starter shagasi

    (@shagasi)

    After activating the plugin you get this: https://prnt.sc/JWs7E2952EwQ

    Thread Starter shagasi

    (@shagasi)

    Hello Oleg, No.
    I will make it active now. You can check now

    Thread Starter shagasi

    (@shagasi)

    I’m on PHP8

Viewing 15 replies - 1 through 15 (of 18 total)