Ihtisham Zahoor

Hey everyone,

This is not an issue, but it is related to privacy control for the DuckDuckGo web browser. The setting can be turned off (temporarily) in DuckDuckGo under the 3 Dots Menu > Settings > > Privacy > Disable Global Privacy Control (GPC).

Thank you!

Hi savvasm,

Thank you for bringing up this issue to the support forum. As I have already mentioned on your review post, it would be helpful if you could provide little more detail like the type of metadata (any special characters, etc) you have. As we can’t seem to replicate the problem on our end.

Thank you!

Best,
Ihtisham

Hi savvasm,

Thank you for using the WP Custom REST API Generator plugin. We are glad this plugin is being useful for you.

Regarding the issue, can you kindly provide further details about the type of problems you are facing with Author Meta? So, we can look it up for you.

Thank you!

Best,
Ihtisham

Hi Saeed,

It looks like a plugin conflicts issue or missing/corrupted file issue.

First, step you can do is to switch to a default theme and check for conflicting plugins on your site. See if this step resolves your issue.

If all else fails, try reinstalling a fresh copy of WordPress and it will most definitely resolve your issue.

Thanks,

Hi Zitren,

Please note that WordPress adds only one .htaccess file.

I suspect that it is some backup/cache plugin you have installed on your website. The only file which matters is the .htaccess file which seems intact. What you can do now is to disable the backup/cache plugins, move all the backup files and then check if the problem persists, also take a look at the error log file if you have DEBUG_LOG turned on your website.

If you could figure out the problem causing the issue, do contact the plugin author and ask the author if it is safe to remove those plugin backup files.

Feel free to reach out again if the problem remains.

Thanks,

• This reply was modified 5 years, 3 months ago by Ihtisham Zahoor.

Hi eiffeatuoil,

From your description, it sounds like the work of a nulled plugin. I would suggest that you first disable all the plugins and rename/move that folder. Then, after enabling all the plugins check if the folder again comes back.

If it does then disable plugins one by one to find the plugin causing the issue. Also, you may want to check the user sign-in log for any suspicious activity.

Best,

Hello,

Here is the information you required.

1- PHP version 7.1
2- WordPress version 5.1.1 / RegistrationMagic version 4.5.1.2
3- No, I updated the version on old site. So, version for the plugin on both sites was the same.

I hope that helps.

Thanks.

Hello,

Thank you for reaching out. My issue has already been resolved.

For future reference who might come looking for the same issue. Here is what i did. I simply imported wp_rm_fields and wp_rm_forms tables from old website to the new one. Ofcourse, i renamed the table prefixes as well. It worked like a charm.

Regards,
Ihtisham Zahoor