sfarnedi

OK, now everything seems to be ok. I cannot understand the reason why after updating the “Tested up to” the plugin started working fine, I suppose by sheer coincidence. Maybe yesterday something was wrong in my server.
Anyway thank you for you support.
sandra

Aerin helped me in solving the problem in my case: he suggested me to remove the number 1 in the “Maximum number of places per registration” field and leave it blank. Now it is ok for me.

I sent you my e-mail address.

I’ve downloaded and tried the new version from https://quick-plugins.com/quick-event-manager/qem-update/
but unfortunately the problem is not solved.
My wp version is 5.2 and I do not know if your plugin is tested with this version.

The problem is solved.

I’m sorry! The test page has been accidentaly deleted. You can use the following one:
https://www.unitresaronno.it/event/20190410/

The autoresponder is enabled.

Yes, you are right! Thank you. The option was selected.

I give additional information to anyone could help me in solving the problem. My form page is the following one:
https://test.unitresaronno.it/event/pomeriggio-2/

The autoresponder is checked too.

I add more information:

– I tested autoresponder using the test form in the registration settings page: the registrant get many emails related to articles randomly chosen from the site anyway the email is received; on the contrary, if I use the real form, the registrant does’t get any email.

– The notification email is always correctly received by the recipient specifiied in the notifications section of the registration settings page.

Can anyone help me?
Thanks in advance
sandra