Sezzle
Forum Replies Created
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Forum: Plugins
In reply to: [Sezzle Woocommerce Payment] Critical error trying to enable sandbox modeSure, we will take this as a note.
Forum: Plugins
In reply to: [Sezzle Woocommerce Payment] Critical error trying to enable sandbox modeIdeally you should also change the keys when you switch the mode. Can you login to your sandbox merchant account (https://sandbox.dashboard.sezzle.com/merchant) and verify the keys that you have while sandbox mode is enabled are correct?
Support has been added in the new version 5.0.3.
Can you share us the full file for the fatal-errors and sezzle-pay log? Would be beneficial if the logs are from the date when you think customer has faced issue while checking out with Sezzle.
HPOS is an experimental feature as of now. We have not looked at it yet thoroughly yet but we plan to explore moving forward. We will update once we support this feature. Thanks.
Forum: Plugins
In reply to: [Sezzle Woocommerce Payment] widget stopped working on variablesThis should be fixed. Can you verify?
Are you seeing any issues in the checkout/order flow when Sezzle payment option is selected? If yes, can you reach out to [email protected] and provide the details regarding the affected WooCommerce order IDs and Sezzle reference IDs?
Forum: Plugins
In reply to: [Sezzle Woocommerce Payment] widget stopped working on variablesDo you mind providing the know the web url?
Forum: Plugins
In reply to: [Sezzle Woocommerce Payment] Payment gateway unreachableMay be you should not get a 500 here but it seems like refunds are not processed due of lack of funds in your corresponding account. For more details, would suggest reaching out to your account manager or at [email protected]. Thanks.
Forum: Plugins
In reply to: [Sezzle Woocommerce Payment] Gatweay BrokenCan you please reach out to [email protected] to mention the issues?
Forum: Plugins
In reply to: [Sezzle Woocommerce Payment] Gatweay BrokenDid anything change 4 days ago when you reported the issue?
Did you verify that the issue does not exist when Sezzle is turned off?
What is the store URL?
Are you able to provide the logs?
Forum: Plugins
In reply to: [Sezzle Woocommerce Payment] Unsupported WordPress VersionWe are working on this and will let you know once a new version is released.
Forum: Plugins
In reply to: [Sezzle Woocommerce Payment] Blank page after paymentWe are getting this https://share.getcloudapp.com/bLu5egwz while visiting any product page.
Please note that from now onwards, our merchant support will deal with this issue, and therefore, communication will continue to be from their end.
- This reply was modified 2 years, 6 months ago by Sezzle.
Forum: Plugins
In reply to: [Sezzle Woocommerce Payment] Blank page after paymentPlease send the details to [email protected].
Forum: Plugins
In reply to: [Sezzle Woocommerce Payment] Cant enable payment gatewayCan you give us access to your admin?