VitaSerk

Hi @tonyrobins

I have just send you the debug report via SMTP.

Thanks a lot!

Thanks a lot!!!

Perfect solution and support!

Hello @algolplus

WOW! Again works perfect ?? I used the XLS file tho, because the .cvs opened ALL DATA in the same row and line with my excel…why is that and how can i fix it? Is there any difference between .cvs and .xls file? THANKS!!!

Hey @prodograw @algolplus

thanks a lot, but I can not follow really.

What exact .CSV file should I export where?
From Reports (if so which settings) or from Advanced Order Export For WooCommerce?

I would appreciate, if you could please provide me with a step by step tutorial (like >WooCommerce>Reports>Orders>Coupons by date)

THANKS!

Hi @algolplus,

I have tried that, but you can ONLY see the ammount/value of the coupons used…not the total value of the cart ??

You only see: “in total discounts”, but we need the total volume the coupon created.

Hope there is another way ??

THANKS!

Hey,

PERFECT! works great, thanks!

PS: One last question:
I was wondering how much $ a single specific coupon code made: lets say i want to see, how much $ in revenue I have made with a specific coupon code in total: For example coupon code SAVE50% created 200 orders with a revenue of 2.000$.
I do not want to see the discounted amount. I want to see how much $ in sales it brought ??

Is that also somehow possible?

THANKS FOR THE BEST SUPPORT ALSO!

Hey again @luminus

Could you please maybe help me with my last question and the custom code, on how to disable the admin-email, and just keep the mail to our customer active?
Then we could close this thread ??

Thanks a lot!

There is the problem, the custom code will only work, when also send to the admin in settings–> email is activated ?? If i deactvate it, not a single email will be send

Hi @luminus

your code snippet did not work, instead following worked: https://stackoverflow.com/questions/47648386/sending-email-to-customer-on-cancelled-order-in-woocommerce?fbclid=IwAR2E5-sm6w09i2PbUgx59EMgC0T_JZLHkP_WZ1x5g8qmU2MTjBVErNgAsJU

add_action(‘woocommerce_order_status_changed’, ‘send_custom_email_notifications’, 10, 4 );
function send_custom_email_notifications( $order_id, $old_status, $new_status, $order ){
if ( $new_status == ‘cancelled’ || $new_status == ‘failed’ ){
$wc_emails = WC()->mailer()->get_emails(); // Get all WC_emails objects instances
$customer_email = $order->get_billing_email(); // The customer email
}

if ( $new_status == ‘cancelled’ ) {
// change the recipient of this instance
$wc_emails[‘WC_Email_Cancelled_Order’]->recipient = $customer_email;
// Sending the email from this instance
$wc_emails[‘WC_Email_Cancelled_Order’]->trigger( $order_id );
}
elseif ( $new_status == ‘failed’ ) {
// change the recipient of this instance
$wc_emails[‘WC_Email_Failed_Order’]->recipient = $customer_email;
// Sending the email from this instance
$wc_emails[‘WC_Email_Failed_Order’]->trigger( $order_id );
}
}

Is there a way to ONLY SEND those emails to the customer and disable the email to the admin?

Thanks!

Hi @luminus

thanks a lot! That is exaclty what i was looking for ??

So one last question regarding that:
At the moment I do not use a child theme. Is that 100% necessary? So when i use that code in my functions.php will it be deleted the next time i update my theme?

Thanks!

Hey @luminus

Is there a working alternative to AutomateWoo?
Like said, i would only need that single function of it ??

Thanks!

any news on it?

I would also try it, if it works :S

@darell

I dont think, I got you: At the moment I have disabled the option, because you can at woocommerce only send them emails to the admin, which is me.

But we want the customers to receive an email, telling them, that the order failed and that they need to repay it.

It seems you can only do that with the plug in AutomateWoo:
https://woocommerce.com/products/automatewoo/

But we just need that single option. Is there another way?

Thanks a lot!

Hi,

herzlichen Dank für das schnelle und gute Update.
Das erkl?rt nun alles ein wenig besser für uns ??
Ich antworte dir gerne sofort auf unsere letzt Email an euch, diese ging an “Dennis”.

Hoffe wir k?nnen das dann kl?ren.

Nochmals Dankesch?n!

Hi @vendidero ,

ich befürchte, dass wir die ganze zeit aneinander vorbei reden ??

Wir benutzen kein Plug-In oder sonstiges. Damals hat alles mit Germanized alleine geklappt, jetzt seit dem Update wird das Postfeld anscheinend nicht mehr angezeigt. Natürlich k?nnen wir dafür ein Plug-In wie Checkout Field Editor benutzen, um das dann darstellen zu lassen, aber wir hatten die Hoffnung, dass es weiterhin mit Germanized klappt und wollten eigentlich auf ein zus?tzliches Plug-In verzichten.

Wir m?chten quasi “nur” die checkout Felder “postfiliale bzw postnummer” hinzufügen lassen. Der Rest l?uft alles über die BillBee API.