sergecleantalk
Forum Replies Created
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Forum: Plugins
In reply to: [Spam protection, Anti-Spam, FireWall by CleanTalk] CleanTalk on Staging?Hello,
Could you provide us with more details about the issue? How can we reproduce it? Could you send any screenshots or videos? You can contact us through our private Ticket System:
Hello.
Did you try the latest 6.45.2 version of the plugin? Did it work? If not could you tell us what plugin you use for this popup window?
Hello,
Please contact us by our private Ticket System:
https://cleantalk.org/my/support/open
WordPess.org Support Forum is for plugins only, not the service
Forum: Plugins
In reply to: [Spam protection, Anti-Spam, FireWall by CleanTalk] Non-spam emailsHello,
I didn’t find marked requests. Please use this guide:
https://cleantalk.org/help/feedback-spam
Please note that requests will not be resent after marking them as not spam. You can find request details in your logs:
https://cleantalk.org/my/show_requests
- This reply was modified 3 days, 17 hours ago by sergecleantalk.
Were there any PHP errors in your web server’s PHP logs? You can ask your hosting support about this.
Forum: Plugins
In reply to: [Spam protection, Anti-Spam, FireWall by CleanTalk] Multisite conflictThe 6.45.1 version should fix the Multisite issues. Could you try to clear all website cache?
Forum: Plugins
In reply to: [Spam protection, Anti-Spam, FireWall by CleanTalk] Multisite conflictHello,
Did you try the 6.45.1 version? There were some fixes related to this issue.
@gregsgraphics thank you for the confirmation.
You can disable the plugin by deleting its folder by FTP or Hosting Panel:
WEBSITE_ROOT/wp-content/plugins/cleantalk-spam-protect
Did it help?
- This reply was modified 5 days, 7 hours ago by sergecleantalk.
Hi,
We can see the new topic, let’s continue there.
Hello,
Did you try the 6.45.1 version of the CleanTalk plugin? There were some important fixes.
Hello,
Are there any PHP errors in your web server’s PHP logs? You can ask your hosting support about this.
We’ve made fixes for both issues. You can try this version:
https://cleantalk-screenshots.s3.us-east-1.amazonaws.com/cleantalk-spam-protect.zip
– Go to WordPress Administrator Panel —> Plugins.
– Find the plugin “Anti-Spam by CleanTalk” —> Deactivate.
– After the automatic page refreshing find the plugin again “Anti-Spam by CleanTalk” —> Delete. Confirm files deletion.
– Download the plugin archive from the link.
– Go to Plugins —> Add New —> Upload Plugin.
– Choose the downloaded archive and press “Install Now”.
– After the installation, activate the plugin, make sure that the access key matches the key from your CleanTalk Dashboard.Did it help?
Hello,
Could you tell us where you see the missing headers? Did you try to disable the plugin? Did it help?
Thanks! Our mission is to stop spam.