Sender.net

Hi @istok

We are looking into it. Will get back soon, thanks.

Hi @istok

Please update to the latest version, as this issue has been resolved. If you encounter any other issues or have any questions, please don’t hesitate to reach out.

Sender.

Hi @istok

Thank you for reaching out to us. We have identified the issue and are currently working on a fix. We will notify you once the release is available.

Thank you for your patience.

Best regards,
Sender

Hi,

Could you provide the plugins that are been used regarding mailersend?

Thanks.

Wanted to note that from February 1st there has been changes across all email marketing tools. I can see that your domain is correctly set up on our system, is it correct set up and ready to use in mailersend as well?

Regards

Hi,

Support would contact you briefly on the email registered with the sender account as need some confidential information, thanks.

Hi,

When order is marked as on-hold, when it would be changed manually from woocomerce > orders > individual order panel to completed then it would be marked as completed and if set up the automation for product purchased this would be send.

Checking on your Sender profile, cannot find the product purchased automation, only found the abandoned cart which is currently not active.

The expected emails are been to be sent from sender or from mailersend?

Thanks

Hi,

Tested making an order and it got registered in system.

Is the issue related with any specific automation on your sender account?

Are the orders marked as completed or they have other status?

Thanks

Hi nataliacaye,

Is this for a new installation of the plugin?

Which is the site affected by this issue?

Which version of the plugin is it installed at the moment?

Thanks,

Regards

Hi julinformatique,

Yes indeed there is no need to implement again the script when you are using the plugin. We have just recently updated how the form is been displayed in page block, page builders and widget.

Let us know if work properly for your case.

Regards.

Hi Gabriele,

We have fixed this issue on version 2.6.4

Tested and the search of customers for creating a new order now provides results and does not freeze. Other components tested working fine. Let us know if sorted the issue, thanks.

Regards

Hi Gabriele,

Thanks for reporting, we will look into it now, apologies.

Could you provide steps where the issue was found?

Hi @huusmann.

We apologize for any inconvenience. The WooCommerce thank-you page issue has been resolved in version 2.5.7.

Hi @metuga this option is not enable by default, you must enable it from the admin side of the plugin. In the section where it says Subscribe to newsletter label.

We are would include some changes regarding the enable/disable of the option, but not make it by default activated.

Could provide more information on what could be improved?

Thanks

HI @sami-sanpakkila

We have corrected this warning from our side. Could you confirm from your side that this is gone? No action its required from your side.

Thanks.