Sencillo

Problem solved.

Hi Yuki,

I can′t believe it, but now it works. What I did? I installed a complete new shop on my local server and I got the same problem. Then I installed a further plugin for woocommerce called “woocommerce germanized”. This is special for German and Austrian market with a lot of settings, also VAT. Hooray, it works.
I want to say thank you again,
Charly

Hi Yuki,

I don′t use a cache plugin and the server cache is clean too. Now I deactivated all plugins except woocommerce – without better result. I changed the theme – without better result. But I found out that the right price is not only shown after puting any product in cart (then visit cart and come back to shop page), the right price is also shown after login as user, admin or something else. After logout the wrong price is shown again.
The next step was to install a cache plugin (wp fastest cache) – also no better result with price but site is faster ?? !!!

Thank you for your crossing fingers,
Charly

Hi Yuki,

thank you for your help, it was a very good idea to make a clone-site with wp-staging. I did this and opened the staging-site the first time after cloning in the same browser than the life-site (chrome) and all prices are shown ok. I did nothing else, no deactivating any plugins, no changing the theme, only clone and open. I thought ok, now I clear all caches in browser and look again. Nothing changed, the life-site shows the wrong price, the staging-site shows the right price. Now I become crazy ….. is there an error in the database? But the database is cloned too, isn′t it? And in cloned site the database work fine.
Maybe you know a solution for my situation?

Thank you for your help again.
Charly

Thank you Andrew for help,
I′m sorry, but the prices are not showing fine – and this in all browsers, because the price for example “besprechungssessel holz” is showing with € 25,- ! This is the price without VAT. It should be € 30,- = with VAT.
But when you put any product in cart and you switch to another site (e.g. cart), then when you come back to shop-page the prices are showing fine (with VAT). After clearing the browser-cache I have the same problem again. I can′t say to every customer that he has to put at first some product in cart to see the real price – I′m sure you understand.
I′m not using a cache-plugin, but latest version of all plugins and wp.
Maybe you know a solution. Thank you again.

Is nobody here who can help me?

Hi,
I tried to translate with loco but the pot file in the language folder has only one string. Maybe you can send me a new pot file, I will translate your plugin and send you the mo and po files to use for all other users.

I tried to register 2 times on your site, but I can′t login to open a support ticket.
I always get the message: Username and password do not match or you do not have an account yet.
Also I didn′t receive a confirmation email.
What can I do now?
Best regards

Hi,

thank you for fast support. You can take a look at the slider here: https://www.paxner.com/web/referenzen

I don′t have another optimizations. I deactivated all other plugins without Elementor and WP Speed of Light, but nothing happened – there is still the same problem.

If you want I can give you admin-rights if it helps you to find the conflict.
Thank you for help.

Hi,
I like Elementor and I use the page builder now on 4 sites, but I have a problem using elementor, Yoast SEO and ARForms. Now I wait 3 weeks and 2 days for an answer, no comments, no help. I′m very sorry about this.
I hope someone can help me to fix my problem. Maybe it is a combination with elementor, ARForms and Yoast SEO, because when I deaktivate elementor and aktivate Yoast the form works fine, when I deaktivate Yoast and aktivate elementor the form works fine too, but when elementor and Yoast is aktive, the button to open the popup-form don′t work.
I′m looking foreward to a fast help.

Support from ARForms got admin-rights and wrote:

“well, i have checked further deep but your page builder is causing all the issue. If you put shortcode directly on page without the page builder then it just works fine. And at present that is the only workaround that u put shortcode directly. ARForms Support Team”

Now I hope you can help (please not within 3 weeks or longer again), I can give you admin-rights too to find out the issue.
Thanks Sencillo