seemaxwork2

Thanks @nick6352683. I just updated the plugin to remember your preference across pages. Check it out and let me know if you have any issues. Cheers.

This helped me as well @juliengemaddis . Thanks you so much was pulling my few remaining hairs out.

@kkifer your confusion is understandable and is likely the same confusion I had.

Taxjar will only use a single nexus to calculate sales tax.
This means that tax will only be collected for the state you are physically in (your company address determines which Nexus Taxjar uses).

The way sales tax is calculated for online sales is complicated (needlessly so one might say).
I would suggest reading this article, I found it very helpful:
https://blog.taxjar.com/sales-tax-nexus-definition/

Depending on the type of business you are doing in each state you may not even be obligated to collect tax outside your physical state / elsewhere.

If you need to collect automatically in all states for some reason you’ll need to pay for a tax plugin that allows you to utilize all Nexus’.

Resolved indeed.
As is so often the case, the issue was more ignorance and user error than technical error.
Thanks very much for the patience and time.
Cheers.

Radoslav,
Thanks again for the response.

> WooCommerce Services works with a single Nexus.
I apologize for my ignorance on Nexus’, but wouldn’t sales tax be calculated on all sales? Is this different because of the sellers location? The log seemed to suggest there was no nexus for Illinois (or any other state I tested). Does that mean the plugin will only calculate tax for sales that take place within the same state.

> Is it possible that they have used the TaxJar extension previously? This should not have been possible with WCS.

I wasn’t using tax jar. But perhaps someone changed the store location or something from Michigan to Illinois while I was testing and I was only testing sales in Illinois, where I am from. This is a moot point since the plugin is working. But I did want to respond regardless.

Hi Radoslav,
Thanks so much for the quick response.
I may have actually installed this version rather than upgrading to it, apologies for misrepresenting that, not intentional. I installed it earlier, deleted it and then reinstalled it on the live site.
So it is likely that the version of WooComm Services has remained the same and only the WP version has changed.

Regardless of the above, I confirmed the settings are correct and then turned on logging.

This was the resulting information from a purchase coming from Chicago, IL:

04-04-2019 @ 15:11:40 – :::: TaxJar Plugin requested :::: (WCS Tax)
04-04-2019 @ 15:11:40 – :::: TaxJar API called :::: (WCS Tax)
04-04-2019 @ 15:11:40 – Requesting: taxjar/v2/taxes – {“from_country”:”US”,”from_state”:”MI”,”from_zip”:”48071″,”from_city”:”Madison Heights”,”from_street”:”32470 Industrial Dr.”,”to_country”:”US”,”to_state”:”IL”,”to_zip”:”60610″,”to_city”:”Chicago”,”to_street”:”1140 N. Wells”,”shipping”:”10.92″,”plugin”:”woo”,”line_items”:[{“id”:”2547-e2843e785d9f59d6dbad7ca75c88a654″,”quantity”:1,”product_tax_code”:””,”unit_price”:”79.99″,”discount”:”0″}]} (WCS Tax)
04-04-2019 @ 15:11:40 – Received: {“tax”:{“order_total_amount”:90.91,”shipping”:10.92,”taxable_amount”:0.0,”amount_to_collect”:0.0,”rate”:0.0,”has_nexus”:false,”freight_taxable”:true,”tax_source”:null}} (WCS Tax)
04-04-2019 @ 15:11:44 – :::: TaxJar Plugin requested :::: (WCS Tax)
04-04-2019 @ 15:11:44 – :::: TaxJar API called :::: (WCS Tax)
04-04-2019 @ 15:11:44 – Received: {“tax”:{“order_total_amount”:90.91,”shipping”:10.92,”taxable_amount”:0.0,”amount_to_collect”:0.0,”rate”:0.0,”has_nexus”:false,”freight_taxable”:true,”tax_source”:null}} (WCS Tax)
04-04-2019 @ 15:11:47 – :::: TaxJar Plugin requested :::: (WCS Tax)
04-04-2019 @ 15:11:47 – :::: TaxJar API called :::: (WCS Tax)
04-04-2019 @ 15:11:47 – Received: {“tax”:{“order_total_amount”:90.91,”shipping”:10.92,”taxable_amount”:0.0,”amount_to_collect”:0.0,”rate”:0.0,”has_nexus”:false,”freight_taxable”:true,”tax_source”:null}} (WCS Tax)

After that I did some research based on the logs and saw there are some discrepancies with MI taxes.
So I ran a second checkout using a Michigan address as the buyer (to make sure I had a log of an out-of-state address and an in-state address).
The Taxes were calculated properly and it added rows of data to the standard rates table, which it had not been previously doing:
https://www.dropbox.com/s/hwr7eptvbup0roz/Screenshot%202019-04-04%2010.32.18.png?dl=0

Here is the resulting log:

04-04-2019 @ 15:27:37 – Tax Rate ID Set for 2 (WCS Tax)
04-04-2019 @ 15:27:39 – :::: TaxJar Plugin requested :::: (WCS Tax)
04-04-2019 @ 15:27:39 – :::: TaxJar API called :::: (WCS Tax)
04-04-2019 @ 15:27:39 – Received: {“tax”:{“order_total_amount”:90.21,”shipping”:10.22,”taxable_amount”:90.21,”amount_to_collect”:5.41,”rate”:0.06,”has_nexus”:true,”freight_taxable”:true,”tax_source”:”destination”,”jurisdictions”:{“country”:”US”,”state”:”MI”,”county”:”WAYNE”,”city”:”DETROIT”},”breakdown”:{“taxable_amount”:90.21,”tax_collectable”:5.41,”combined_tax_rate”:0.06,”state_taxable_amount”:90.21,”state_tax_rate”:0.06,”state_tax_collectable”:5.41,”county_taxable_amount”:0.0,”county_tax_rate”:0.0,”county_tax_collectable”:0.0,”city_taxable_amount”:0.0,”city_tax_rate”:0.0,”city_tax_collectable”:0.0,”special_district_taxable_amount”:0.0,”special_tax_rate”:0.0,”special_district_tax_collectable”:0.0,”shipping”:{“taxable_amount”:10.22,”tax_collectable”:0.61,”combined_tax_rate”:0.06,”state_taxable_amount”:10.22,”state_sales_tax_rate”:0.06,”state_amount”:0.61,”county_taxable_amount”:0.0,”county_tax_rate”:0.0,”county_amount”:0.0,”city_taxable_amount”:0.0,”city_tax_rate”:0.0,”city_amount”:0.0,”special_taxable_amount”:0.0,”special_tax_rate”:0.0,”special_district_amount”:0.0},”line_items”:[{“id”:”2547-e2843e785d9f59d6dbad7ca75c88a654″,”taxable_amount”:79.99,”tax_collectable”:4.8,”combined_tax_rate”:0.06,”state_taxable_amount”:79.99,”state_sales_tax_rate”:0.06,”state_amount”:4.8,”county_taxable_amount”:0.0,”county_tax_rate”:0.0,”county_amount”:0.0,”city_taxable_amount”:0.0,”city_tax_rate”:0.0,”city_amount”:0.0,”special_district_taxable_amount”:0.0,”special_tax_rate”:0.0,”special_district_amount”:0.0}]}}} (WCS Tax)
04-04-2019 @ 15:27:39 – :: Adding New Tax Rate :: (WCS Tax)
04-04-2019 @ 15:27:39 – {“tax_rate_country”:”US”,”tax_rate_state”:”MI”,”tax_rate_name”:”MI Tax”,”tax_rate_priority”:1,”tax_rate_compound”:false,”tax_rate_shipping”:1,”tax_rate”:6,”tax_rate_class”:””} (WCS Tax)
04-04-2019 @ 15:27:39 – Tax Rate ID Set for 3 (WCS Tax)
04-04-2019 @ 15:27:39 – :: Adding New Tax Rate :: (WCS Tax)
04-04-2019 @ 15:27:39 – {“tax_rate_country”:”US”,”tax_rate_state”:”MI”,”tax_rate_name”:”MI Tax”,”tax_rate_priority”:1,”tax_rate_compound”:false,”tax_rate_shipping”:1,”tax_rate”:6,”tax_rate_class”:””} (WCS Tax)
04-04-2019 @ 15:27:39 – Tax Rate ID Set for 4 (WCS Tax)

I have to imagine this company is doing the type of business that would require them to collect tax on sales to all states (from my reading of this article https://www.taxjar.com/states/michigan-sales-tax-online/#do-you-have-sales-tax-nexus-in-michigan)
It’s also strange that it was previously calculating tax for other states and now is not.

Sorry for all the info, just want to make sure I save you the trouble of a lot of back and forth.

Cheers,
Max

• This reply was modified 5 years, 11 months ago by seemaxwork2.
• This reply was modified 5 years, 11 months ago by seemaxwork2.