secretfocus

Never used FTP or got an account, so here goes!

OK. I think I have just managed to set up a new FTP account with FileZilla but cannot see anything to click beyond my own PC. I can’t see anything remotely like the file manager.

The box titled ‘remote site’ is completely empty but does have a folder icon with /. What do I do now?

Having a lot of trouble with this. I have WP on my PC but I cannot delete any folders for wp-admin or wp-includes from my cpanel file manager.

Do I simply empty files from those folders and refill them with the new version?

Should I open a new folder in cpanel where I can download and open the new WordPress. Then I can delete and copy the new versions into public_html.

Just to clarify: In cpanel File manager, Public FTP Root, public_html I delete the following folders: cgi-bin, wp-admin, and wp-includes

NEED TO KNOW: Where from, and how, do I then upload the WordPress into public_html?

Sorry if I seem a bit useless but I have never had to do this before and I don’t want to create a worse situation!

I have not checked for ‘hacker back doors’ yet. My head is still spinning with the above. HOW DO I DO THIS?

Thanks esmi. I know what I need to do – I need to know how to do it for both WordPress and the Sixhours theme.

For example. do I go into my cpanel and delete sixhours – there is no delete facility through my dashboard unless I load a different theme to replace it.

The same applies to WordPress – do I delete it and then install it again?
This seems a bit extreme!!!

I have managed to log in to my dashboard – thanks for that.

Bearing in mind my low level of expertise.

Q1. How do I reinstall WordPress to replace the index.php in the root – or is there another SIMPLE way to do this?

Q2. HostPapa say I need to replace the wp-content/wpthemes/<theme-name>/header.php file. How do I do this?

@esmi & @mvandemar Thanks for the help and my site is on HostPapa who say “in your case we have realize that the exploit currently only replaced the index.php, index.html files, modified or replaced the header.php file of the active theme and changed the administrator password”.

HP say I should use the “forgot my password” option to get a new administrator p/w, reinstall WP and the theme. When I tried to get a new p/w it tells me my user name is invalid.

As someone very inexperienced with this sort of thing I am confused before I start so all help will be appreciated.

I do have access to the cPanel so will try to switch users in phpmyadmin.

Thanks Caroline but since sorting the CF7 issue a few hours ago my site has been hacked so I will not be doing anything until I get it back. Got any suggestion for that? Why do these people do this?

Thanks for confirming the bug. I found the problem using Firebug and will use FFFFFF to solve the issue.

Found it and changed it thanks.

The other potential bug is on the PAGE/POST edit page where the background has changed from dark grey to white, the font has changed from white Arial to black Times New Roman, Garamond or something similar. In addition the page is moving stuff all over the place and nothing like wysiwyg. This was going to be my next post question DO YOU WANT ME TO RAISE IT SEPARATELY?

Thanks Dave, but for me this is very complicated.

Had a look at style.css and cannot see where to put this code at all.

In addition, the opening line refers to (your form) what does this mean? Do I have to substitute something here? If so, what?

What also confuses me is the references to ‘labels’ when all I want to do is change the font colour in the name, email, subject and message boxes so that the person writing the message can see what they have written. The titles of the boxes are OK.

Firebug is giving HTML and Style as defaults. In the style pane all I can find is the background and border colours. Also looked in a pane labelled CSS on the left hand side of screen – nothing about text colour.

However, when I write something in the box I get;

textarea:focus {
colour: #111111; Note: color is written in green.

OK – Got the background colour to #333333 and border colour to #666666. But nothing to show what the font colour should be – but I know its black. How do I change it or the background?

What do I right click on?

Got Firebug but have no idea what to do with it or how to apply it and it doesn’t help itself with virtually no help or guidance!

ANDREW: I am not using a child theme on the basis that I try to stay with default settings where possible. The theme does have a customise facility but has nothing in it to change these items.

ESMI: I will get Firebug to see what that indicate.