sebastienbrochot

UPDATE: After battling it out, I finally got my money back (although I had to open a PayPal dispute to do so).

• This reply was modified 1 year, 6 months ago by sebastienbrochot.
• This reply was modified 1 year, 6 months ago by sebastienbrochot.

This is outrageous. You don’t respond to a support ticket for 7 days, but the second I ask for a refund you react within minutes.

What a lack of respect for your customers! You don’t honor your commitments, and when a customer asks you to honor your policy, you refuse to refund! Here it is: ?StylemixThemes provides 14 days Money Back Guarantee only for sales on?https://stylemixthemes.com/. During this period, you are free to get your money back in full if you are not satisfied for any reason with the whole range of services provided by our plugins.?
You should be reported.

If you had tested your plugin properly, you would have noticed that the translation works on a wide screen, but not on a smartphone (the text then appears in English) or in the WooCommerce shopping cart. Translating these terms is not possible via LocoTranslate, but only by modifying the plugin’s source files.

I tested the 3 plugins (the free plugin and the two paid plugins) on 2 different WordPress platforms, with an up-to-date WordPress. The Google Calendar synchronization plugin didn’t work on either site, with two different errors.

I opened a support ticket with the subject “Fatal error” and you didn’t reply for a whole week! This is insulting to your customers.

There are many technical problems with your plugin. I understand that I have to go to your website to synchronize the calendar, but on the plugin’s presentation page, you don’t mention this information, which profoundly alters the way synchronization works. On the other hand, I’ve already tried – obviously – to use the Loco Translate plugin to translate your plugin, but some terms are not translatable and require modifying the plugin files themselves, which is not acceptable. Finally, it’s not possible to configure the duration of slots, which renders your plugin useless.