Sean Nicholson

We are experiencing the same issue. After updating to 2402.1 the TOCs are showing twice. We use the shortcode to add them to our posts. Rolling back to 2311 resolved the issue. Please update us when the issue is resolved.

Thanks!

–Sean

We are also experiencing this issue on sites that use the free version of the plugin. Posts that were published prior to 2.0.47.1 show the TOC properly. Any posts published after that update do not show the TOC at all.

Wanted to let you know that it isn’t isolated to a specific site, but is more generally an issue.

Is this issue going to be resolved in a coming release? We see this issue on our sites, as well.

I just recently installed the plugin, so I can’t say whether it is after any particular update. I’m using version 2.0.34 of the plugin and you can replicate the issue relating to apostrophes on every page that has a heading with an apostrophe. The steps to replicate are detailed above.

Are you able to replicate?

…any response to this from the developer?

Just a note. Having a button to clear the 404 logs would be a great feature for an already amazing plugin. Maybe a feature in a future build?

Any updates to this? It’s been 2 weeks and no response.

This worked perfectly. Thanks to everyone for the assist. I hope it helps someone else in the future.

Thnaks for the reply, Mirko. I saw that, but it actually pulls the email address from the admin of the site, not the shop email address. There was an unanswered follow-up question asked exactly what I needed, which is to be able to specify the shop email address, as opposed to the administrator email address.

I’m hoping someone has done exactly that before and can answer how to hard-code an email address into the script so that the shop email address can be the reply to address.

@kaironlyra – that worked perfectly. Thanks for the assistance.

@belimperial – This issue is resolve for us, as well.

In case anyone in the future has this issue, the process for resolution is:
1) Disable all WPML plugins
2) Re-enable all WPML plugins
3) For any popups that have been translated, edit each one and re-apply the correct language for the popup.

Thanks

–Sean

@kaironlyra or @belimperial – Any chance you can point me to what exactly you did to fix this? I don’t see any setting in WPML to “sync post format” so I’m not sure what I’m looking for to fix this.

Thanks for any help you can provide.

–Sean

@kaironlyra – Are you using WPML by any chance? Our site IS using WPML and we are experiencign the exact same issue. I sent a note to WP Popupmaker Customer Support.

If you are using WMPL, that might be something common that could be causing an issue.

–Sean

We are having this same issue. If we make any update to our database, the popups disappear completely. In our case, we would save the Avada Options for the Avada theme and all popups disappear.

Similar to the OP, the number in the tabs says the popups exist, except none are displayed and the popups are not showing on the site.

This is a recent issue.

It’s the Avada theme on WP Engine, so a pretty common theme and hosting. I can replicate it every time. Our email logger says the email is sent, but it is never delivered. If I remove the “.pdf” then it works fine. My gut is the period in the .pdf is breaking your code. Are you sure you’re replicating it exactly?

[global_site_url]/blog-post-pdfs/[post_slug] – adding the slug shortcode works.
[global_site_url]/blog-post-pdfs/[post_slug].pdf – This does NOT work. When I add the “.pdf”

Any idea of an ETA on testing/resolving this? It’s holding us up from proceeding on a project. Let me know how we can help with testing.

Thanks!