scruffy1

Steve,

Thank you.

However, it was a free plugin from the WordPress site and the developer is not responding to forum posts on the free plugin support section for the plugin on the WordPress site.

Not sure you should have these types of plugin developers offering free plugins to simply gain access to promote premium versions.

Thanks anyway.

The max number of results is set to 30 and always has been.

Hi,

Here is a link for the search for ‘brother’ note the search box only shows 5 items however the actual search results page shows more items.

https://www.xenaknits.com/?s=Brother&product_cat=0&post_type=product

The problem is the search box should show a longer list like it used to do. It just appears to show the recent 5 items

thanks Tracey

• This reply was modified 3 years, 4 months ago by scruffy1.

Hi @abwaita,

It worked a charm.

Thanks for rapid help.

Bill,

Look, there is no point adding a whitelist button next to blocked bots or fake browsers when your software is blocking good bots such as Bing Bot and Qwant. The Whitelist button next to block bots should only appear when one is using a premium version.

You don’t appear to want to fix the plugin as such there is no point having it blocking our customers who use Bing or Qwant.

Not happy and certainly will not upgrade to the pro version if this is your attitude.

Tracey

Bill,

The plugin is still blocking Bing Bots and they are listed in Stop Bad Bots blocked visits log.

for example
40.77.139.64 is a verified bing bot
this is where we check bing bots
https://www.bing.com/toolbox/verify-bingbot

Your log is reporting
17-Aug-2021 19:47:16 Denied 40.77.139.64 Blocked Fake Browser (2) 403 GET Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/534+ (KHTML, like Gecko) BingPreview/1.0b

it is also blocking Qwant bots/IPs.

Although we have whitelisted them in Stop Bad Bots it still blocks them. Whitelisting does not appear to work.

Because it is a live site and we are struggling because of the pandemic the last thing we want is Bing, Qwant or other useful bots getting blocked.

The blocks have nothing to do with our hosting company because the blocks are in Stop Bad Bots log.

Any other ideas?

Thanks Tracey

Bill,

I tried just putting neevabot and it does not work.

There is no guarantee they use only one IP.

Thanks Tracey

Bill,

I am talking about
IP 40.77.167.39, 157.55.39.133, 157.55.39.129 and other Bing ones. Not the digital ocean one on the first line.

If there was an export feature I send the whole log rather than copying and pasting the first page into a ticket.

Thanks,
Tracey

Bill,

Here is the info

Your ticket was registered with:
ID: 1530

thanks,

Tracey

Hi @3sonsdevelopment

Thanks. However, that is something I don’t feel comfortable doing.

Thanks,
Tracey

@sterndata

I will give it another go tonight, can’t do it at the moment because its a live site and I need to select my moment to run tests.

thanks,

Tracey

@sterndata

Interesting, that looks very different to what I see.

Now I am totally confused.

I see all these below.

Contact Info
Email (required) 	
Website 	
AIM 	
Yahoo IM 	
Jabber / Google Talk 	
Facebook profile URL 	
Instagram profile URL 	
LinkedIn profile URL 	
MySpace profile URL 	
Pinterest profile URL 	
SoundCloud profile URL 	
Tumblr profile URL 	
Twitter username (without @) 	
YouTube profile URL 	
Wikipedia page about you
(if one exists)

Could woocoomerce have introduced them?

Thanks Tracey

@sterndata
I did that prior to posting the post on the forums.

Thanks,

Tracey

@sterndata

I disagree because I have not added any kind of twitter plugin to WordPress.

On the users profile page it lists their address, what networks they are on etc. This has always been on WordPress. The page is where they can edit their own profile etc.

Thanks Tracey

@sterndata

Thank you for the reply.

I am not using any plugin for twitter. It is the standard WP profile page for users.

Thanks,

Tracey