schypozhoa

Yes, I’m set my page with view

As I say before

But what makes it weird is that not all users are affected by it. My first suspicion was that it only happened to users who hadn’t made a purchase at all, but after I tried creating a new account and tried checkout, there was no error. Then I suspect that this happens to users who have already checked out, but it’s the same, no errors.

I can’t test anything as I don’t know what is the condition that make this happen. Previously, there was a user who experienced an error and the condition was that the user failed to make a transaction and repeated the transaction and then it occured. At that time I tried to reinstall the plugin and it worked, no error. But several hours after that, the log still shows an error. And I tried to recreate it with the same conditions, but it did not occurs.

I will try to find a way to recreate this and will try to deactivate the plugin after that. In the meantime, any suggestions on what I should do?

For the plugin itself, I didn’t find any issue. But the issue is when I try to checkout the product (using add_to_cart link and then redirected by direct checkout), it just stuck on the same page, in other word, can’t checkout the product.

But what makes it weird is that not all users are affected by it. My first suspicion was that it only happened to users who hadn’t made a purchase at all, but after I tried creating a new account and tried checkout, there was no error. Then I suspect that this happens to users who have already checked out, but it’s the same, no errors.

I don’t know why this is happening, is it possible that this is because of a conflict with another plugin?