schnicel

Hi,
this is the response I got from Elementor support:

“Unfortunately, providing assistance to a 3rd party plugins issues falls outside our support scope.

As you know, Elementor has no control over plugins not developed by us, so any external plugin can make changes to your site depending on the type of code embedded in them.

When you have verified (and rightly so) that the problem comes from another plugin and after you have verified that only when you turn it off the problem is solved, you are actually confirming that the problem is not from Elementor but from the plugin itself.

The very fact that the developers of the plugin send you back to us claiming that it is related to us shows that they are not interested in taking responsibility and updating their plugin’s database in order to be compatible and support the latest versions of our plugin.

Elementor covers within its warranty and technical service the plugins and features that belong exclusively to Elementor.

So unfortunately I don’t have much to do about it except to tell you to contact the developers of this plugin or alternatively, find another plugin that performs the same actions but is compatible and works properly with our plugins like dozens of other plugins that work.

Thank you for your understanding and apologize for the inconvenience.”

Regards,
Jakub

Actually I got the email, but with a significant delay.

Thanks. It worked but only od the redirects. The email still won’t send. Only when the cache plugin is deactivated.

Thanks, this is really helpful. But if I may ask, what exactly should I enter into the exclusion area? This: “[insert extension for UM pages]” is the exact shortcode, that I should enter, or is it just a representation, that I should enter various pages linked with the plugin?

Thanks.

Hi, so I chcecked and there is a problem with W3 total cache. When I disable the plugin, everything works just normal. Emails are delivered correctly, and the user is redirected to the correct page after creating an account.

Any advice on how to set up W3 total cache in order to work correctly with the plugin?

THanks a lot.

Some strings are very hard to figure out the proper translation. I’m not sure In wich context is the string used.

I think I will do the Slovak translation first and then I will apply to to Czech. Is it ok this way…?

Hello. Are you looking for translation into slovak? Maybe czech language as well…?

I set uup SMTP mail instead of phpMail and set the same e-mail address in the FROM field instead of the shortcode and that fixed everything. Thanks.

The FROM adress is set to: “[visitoremail]” should I put in a static e-mail adress?

Here is the lik to the site:

SITE LINK

Try adding any 3 products to the comparison with the button: “Porovna?” and you will se the result instantly.

Great work dude. Now it’s running absolutely without errors. Great support.

Hey Richard. Nice work. No I get only 5 errors on the facebook feed and still one remaining on the main page. Didn’t expect you to be so prompt. ?? Please notice me when you’ll be able to fix all the errors…

I’ve created a testing sites for the plugin. The first link is on the main page. The main page had no errors previously, but after installing the IK plugin, 1 error came up. And the other link is to the facebook feed page. Just copy and paste them into the w3c validation service: https://validator.w3.org/

1st link: https://www.vyrobasvetelnejreklamy.sk/
2nd link: https://www.vyrobasvetelnejreklamy.sk/facebook/

thank’s a lot