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I think I may have figured it out… FYI. I had set the Permalink of the page to “/ticket” as I have some printed support materials with this on it. I changed this to “/create_a_ticket” and it seems to be working. So I guess”/ticket” is in the plugin somewhere? Anyway, working. Thanks!

I guess I don’t know how to change role permissions for that role.

Thanks. Let me try these and turn on debugging and I will comment back ASAP. Thanks.

But if I do that, the UAM will not be able to mark the image for a certain group only. If I use just code to place the image in there, how does UAM know to mark the image invisible to people not in the group.

I am not sure I know how this is suppose to work. I am just placing an image in the page. Then I mark it for only one group. If I am not in that group, it draws your giant lock icon at the same width as the image?? Is this really not for elements like just images in a page?

Thanks. But when I delete that file, in the page, it shows broken image link icons in my browser. It would be great if NOTHING was there if the person had no access to them. I am placing the image in the page but the image is restricted to only one user. So if not logged in, you see 3 broken image links. I tries to change the noAccessPic.png image to be a 1×1 clear pixel, but the page displayed that 1×1 pixel as a 1100×1100 image, pushing all the content way down the page. Just need to to NOT show anything if they do have access.

OR need the page to just show the 1×1 clear pixel as 1×1 (would not be visible) IF it needs to show something. Make sense?

https://brandpop.com/my-account/

PLEASE would someone address this?? Is anyone monitoring these questions?