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  • sarazib

    (@sarazib)

    Hi @mikeazdon,

    It sounds like a permalink or caching issue might be causing the 404 error when editing posts/pages. Here are a few steps that could help resolve it:

    • Go to Settings > Permalinks in your WordPress dashboard and simply click ‘Save Changes’ to refresh the permalink structure.
    • Clear your site’s cache (if using a caching plugin or CDN like Cloudflare).
    • Check your .htaccess file for any incorrect rules. You can rename it temporarily and let WordPress regenerate it.
    • If the issue persists, try enabling debug mode by adding define('WP_DEBUG', true); to your wp-config.php file to see if any specific errors appear.
    sarazib

    (@sarazib)

    Hi, Jess
    It sounds like there may be a sync issue between WooCommerce and PayPal. Here are a few things you can check to troubleshoot the problem:

    • Check Order Status in WooCommerce – Sometimes, orders may be marked as “Pending Payment” or “On Hold” instead of “Processing” or “Completed.” Go to WooCommerce → Orders and filter by different statuses to see if the order appears.
    • Verify Payment Gateway Settings – Make sure your PayPal integration is set up correctly in WooCommerce → Settings → Payments → PayPal and that IPN (Instant Payment Notification) is enabled.
    • Manually Search for the Order – Try searching for the order by transaction ID, customer name, or email in WooCommerce.
    • Check WooCommerce Logs – Go to WooCommerce → Status → Logs, select the latest PayPal log file, and look for any errors related to the missing order.
    • Ensure No Plugin Conflicts – If you recently installed or updated plugins, they might be interfering with order processing. Try disabling any recent plugins and see if the issue persists.
    • Run a WooCommerce Database Update – In WooCommerce → Status → Tools, run any pending database updates to ensure everything is up to date.
    • Check Webhook/ IPN Issues – PayPal uses Instant Payment Notification (IPN) to communicate with WooCommerce. If there’s a delay or failure, orders may not be recorded properly. Log in to your PayPal account, go to Account Settings → Website Payments → Instant Payment Notifications, and ensure it’s enabled and pointing to the correct WooCommerce URL.
Viewing 2 replies - 1 through 2 (of 2 total)