sarathkumarrajendran
Forum Replies Created
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Thank you for creating this thread.
We fixed this issue an hour back.
You should be able to access the website now.
Hey @lokesh22,
I had a look at your store and noticed the Analytics tracking is working fine as events are getting fired.
Could you please elaborate more about the wrong placement of the tracking code that you are highlighting?
Are you referring related to the merchant center site verification/domain claim?
- This reply was modified 2 years, 5 months ago by sarathkumarrajendran.
Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Hello @rogerpuks ,
We are closing this thread here. As we are already in touch with you over email for the same issue.
Hello @saskosale ,
Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Hi @slowloris
Thank you for creating this thread.
Due to the forum guidelines, we cannot talk about the premium version of the plugin here.
I would request you to reach out to [email protected] for further clarification.
We see everything is perfect in terms of the button class, which is the actual way of implementing the add-to-cart button.
However, the add-to-cart event is still duplicated. In this case, we recommend you deactivate the installed plugins one by one in the staging site to see if any of the plugins are conflicting due to which the add-to-cart events are duplicating.
Sure, thank you for your input.
Thank you for the response.
We will have this incorporated in our upcoming releases in the future.
Thank you for your response.
As requested we have contacted you over the email on this id [email protected] to address the concerns highlighted.
Hi @romonoutic
Thank you for creating this thread.
Could you please help to share the store URL where the plugin is installed?
Also, kindly help to confirm if all the consents were ticked at the time of onboarding. If not I would request you to tick all the check boxes and try to onboard again should solve this issue,
Here is a sample screenshot of the same.
Thank you for creating this thread and thank you for the feedback on the plugin.
The plugin is already compatible with famous GDPR plugins for Opt-in/ consent with WP GDPR, borlabs cookies etc.
Would request you to take a look at the same should help with the requirement.
Hi @mthelp
Thank you for sharing the URL.
We notice there is a Global site tag added which is not from our plugin. Could you please help to check the same once? Here is the screenshot for your reference.
I would also suggest re-authorize your google account and completing the onboarding in the plugin again.
This would hopefully solve the issue.
Thank you for the confirmation @ozanyilmaz2017 .
Thank you for creating this thread.
I can see the thread has been marked as resolved, is the issue sorted now?
Yes, the tag will be automatically added via the plugin and need not be added separately.