sarathkumarrajendran

Hi @lokesh22

Thank you for starting this thread.

I tried opening the URL shared and observed no slowness in the site, which might be sporadic.

You can, however, use your own GTM. Since this is a premium feature, we are unable to provide additional information here; however, you may contact us at [email protected] for more clarification.

Hi @peteraloha

Thank you for creating this thread.

We have not found any malware injection in the plugin however, we have made specific changes in our plugin code to strengthen the security of the plugin.

I request you update the plugin to the latest version 5.2.4 and let us know if you still notice any security issues/malware injections.

Hey @fedeflooro ,

We really appreciate you taking the time to give us a five-star rating, so thank you very much!

We hope your experience continues the same.

Hey @meredithmismag

Thank you for creating this thread.

Could you please provide more information about where you see the highlighted problem so that I can assist you appropriately?

I also noticed that the Conversios plugin is currently not active on your website.

Hey @lokesh22

We appreciate you bringing this to our attention.

We’ll respond to you as soon as possible with a solution for the same.

@diegpl

For people without an Analytics account, that would be a truly fascinating feature.

We are taking this on and adding it to our roadmap; I will keep you updated as soon as it is available.

For your visibility, you can also track the same from here

https://conversios.frill.co/b/7vz48x0y/feature-ideas/account-creation-in-google-analytics-within-the-plugin

Hi @ruslan140293

I understand you are the admin of the multi-client account (email address [email protected]). However, due to various restrictions, the sub-account you are attempting to integrate won’t be listed at the time of integration when you onboard using the email id [email protected] with the plugin.

Therefore, I would advise using an alternative email address, [email protected], and ensure to share the admin-level access to the particular sub-account.

Now try to finish the onboarding process using [email protected]; you’ll be able to see?the sub-account is listed.`

Note: Make sure that the email address [email protected] has admin-level access to the Google Analytics and Google Ads accounts as well as to integrate Analytics and Ads accounts.

Hey @ruslan140293

Thank you for creating this thread.

As you are having a Muti Client Account, the sub-accounts will not be listed at the time of onboarding.

We have a solution for this, you can share the admin-level access of the merchant centre sub-account to (say [email protected]).

Attempt to finish the onboarding process using [email protected] & you would be able to successfully see the sub-account listed.

Note: Make sure that the email address [email protected] has admin-level access to the Google Analytics and Google Ads accounts as well as to integrate Analytics and Ads accounts.

Hey @debra15,

We appreciate you sharing additional information about the problem you’re having.

Would you kindly share the URL where the plugin is installed as well?

Hey @debra15 ,

We appreciate you starting this thread.

Could you kindly let us know the website address where the plugin is set up? It would also be very helpful if you could send us a screenshot showing where the error appears.

Hey @eladyanai

We really appreciate you taking the time to give us a five-star rating, so thank you very much!

We hope your experience continues the same.

Hey @ksaltik ,

We appreciate you starting this thread.

Yes, both Universal Analytics and Google Analytics 4 automatically track the refund using the Conversios plugin.

You might need to update the API secret key that makes the COnversios plugin’s refund tracking possible. This is something you can easily do from the plugin settings.

For more information on refunds, you can also check the installation manual.

Google Analytics 4 refund tracking, Universal Analytics refund tracking

Hey @carolinaop

Thank you for sharing the store details.

I had a look at the store and discovered that the Conversios plugin does not track any Analytics data from your store.

Could you kindly confirm whether the plugin is active and Onboarded?

Hey @endlessdigital ,

Thank you for creating this thread.

We have no plans to add a custom product feed that would support Klaviyo at this moment. However, we will include this in our roadmap and update you as soon as the feature is available.

The Facebook conversion API is already under development, and it should be available by the end of December.

• This reply was modified 2 years ago by sarathkumarrajendran.

Hey @herdsupplyco

We really appreciate you taking the time to give us a five-star rating, so thank you very much!

We hope your experience continues the same.