sarahwilko

Hello,
I’m still having issues backing up my uploads.
This is a copy of my log file – is there anything I can try – I have a big update to do & I don’t want to carry it out without a full backup.
thank you

Date: 2021-08-02 15:03:00 UTC
Reloads: ON
User mode: Free
BackupGuard version: 1.6.6
Supported archive version: 5
Database prefix: wp_
Site URL: https://www.ultimatemoto.co.uk
Home URL: https://www.ultimatemoto.co.uk
Uploads path: /var/www/web/wp-content/uploads
Site installation: standard
OS: Linux
Server: Apache
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36
PHP version: 7.4.20
MySQL version: 5.5.62
Int size: 8
Int lib: gmp
Memory limit: 256M
Max execution time: 120
Disk free space: 4.3TB
CURL available: Yes
Openssl version: OpenSSL 1.0.2k  26 Jan 2017
CURL version: 7.73.0 / SSL: OpenSSL/1.0.2k-fips / libz: 1.2.7
Email notifications: OFF
FTP passive mode: OFF
Exclude paths: 
Tables to exclude: 
Number of rows to backup: 100
AJAX request frequency: 5000
Environment: WordPress 5.6
Backup mode: Manual
Backup type: files

2021-08-02 15:03:26: Start backup
2021-08-02 15:03:26: Reload method set to ajax
2021-08-02 15:03:26: ------- Reload Service -------
2021-08-02 15:03:35: Start backup files
2021-08-02 15:03:35: ------- Start prepare file tree -------
2021-08-02 15:07:19: SGExceptionExecutionTimeError: Execution timeout error [File: /var/www/web/wp-content/plugins/backup/com/core/backup/SGBackup.php, Line: 137, URL: /wp-admin/admin-ajax.php]

Hi thank you for the advice.
I think I’ve done everything you suggested but I still get the same error.

https://we.tl/t-xar0xyJ2bg

https://we.tl/t-1kQM9QbeaZ

Log file