Sanesh Acowebs

can you please enable WordPress debugging and share debug.log content.

As we haven’t heard back from you further, we assume that this issue has been resolved at your end and considering this ticket as closed. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future. Thanks!

Hi, This may be due to conflict with other active plugins. Can you please deactivate plugins one by one and check. Or can you enable WordPress debugging and share debug.log content.

No, you can’t name a field without a section name as a prefix. It also supports fields coming from other plugins as core fields created with woocommerce standards. In that case a name without section prefix is allowed.

As we haven’t heard back from you further, we assume that this issue has been resolved at your end and considering this ticket as closed. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future. Thanks!

Thanks for your comment and we’re glad to know that you liked our plugin. We will try to add a reset button option on the upcoming future version of our plugin.

We have released a new version update, in which we have solved the issue mentioned above. Please update and check.

We apologize the issue happened to you. As you know our plugin is for checkout field editor, not page layout editor, we usually manage this issues using CSS styling. For the case of Divi theme, you can create different layouts. So it will be great if you share your page link. We will check and share required changes.

As we haven’t heard back from you further, we assume that this issue has been resolved at your end and considering this ticket as closed. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future. Thanks!

We assume that this issue has been resolved at your end using CSS styling and considering this ticket as closed. If not, please share the page url. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future. Thanks!

Hi, This is mainly due to the styling from the theme that you are using. You need to adjust this using CSS styling. Can you please share the theme that you are using.

Hi,
Custom fields on the order page will come with the order details section. Please have a look on the screenshot: https://tinyurl.com/y2u73egx

Thanks for your update. Please don’t hesitate to get back to our support if you require any further assistance or clarifications from our end in the future. Thanks!

Hi, console window is not present on that screenshot. You can use below link to open console window: https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console

Yes we need that checkout field editor plugin setting page which is getting blank. On that blank page open the console window and take a screenshot.