SandyAAJ

Hi Khang and thanks for the feedback.

1. Yes, under the plugin’s Advanced Options, friendly minify URLs are enabled
2. Our site is hosted by GoDaddy although it is a WordPress site
3. We recently installed Autoptimize plugin to address other page speed concerns apart from cache issues (ex. issues related to above-the-fold, inline small javascript, etc.)

Thanks! Your Support Team also replied to my email.

The 4th method personally worked for us: Admin > SEO > Social > Facebook > Default settings: Image URL

The first we didn’t find in our pages (may be dependent on theme?): Post > Yoast SEO Metabox > Social > Twitter
The second we didn’t find in some of our pages. But where it is present, it didn’t work: Post > Featured Image

In any case, the problem is solved. Thank you.

@rossmitchell I can actually access the supposed backend of “/courts/locations” (which is that inside the dashboard area named “Pages”). The problem is it seems disconnected from the actual page (i.e. the content is different from the source code of the actual page). And like I said, whatever I do to this supposed backend doesn’t get reflected on the actual page. There really is a disconnect.

I can easily address the A-Z index issue. In fact, I know exactly why it’s not working (the source code of the actual page clearly shows the error). But the problem is whatever adjustment I do inside the CMS (on the supposed backend of the page), it never really happens on the actual page.

I wonder what’s causing the disconnect and where to find it,

@contentiskey Thanks for the feedback. Yes, there is exactly an area in our dashboard named “Courts”. All the pages inside this area are court location pages. Examples:

/courts/locations/melbourne-county-court
/courts/locations/melbourne-magistrates-court
/courts/locations/melbourne-childrens-court

The “/courts/locations” page is not inside this area but is instead inside a different area named “Pages” (where general pages are placed).

Where can I look into to check for this custom post type setting that MIGHT be causing this issue?

@rossmitchell Thanks for the feedback. I actually tried changing the template/layout to a confirmed working one but still no luck.

Also, I don’t see any shortcode inside the CMS that could be controlling the page content. If that were the case, I can simply remove the shortcode and replace it with fresh HTML codes.

I’m not sure I understand your reference to permalink, post, and category. This is actually a page and not a post and I don’t see any of our post with the same content.

@rushobangla: I did what you said but the footer.php file doesn’t have the code either. By the way, our site uses widgets and I think this has a lot to do with my confusion.

To be specific, one widget that contains one “ul class” was used in our site in such a way that it applies to the footer of 2 different pages/templates. It renders the footer correctly on one of the pages but ruins the footer on the other. If I simply change the “ul class” on the widget, it will correct the footer on one page but will ruin the footer on the other, or vice versa.

Hence, I need to get to that part of our site or WordPress CMS that will enable me to disconnect the widget from one of the two pages/templates, then assign a new one with a different “ul class”.

Now I realized that my question is actually not my exact problem. Sorry for the confusion.