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  • Thread Starter sandh2020

    (@sandh2020)

    Hi @siteequip

    I am still experiencing this and it has not yet been resolved.
    All of my products have variations to them so I’m not sure why only some sync and others don’t.

    It is super frustrating to be honest! Hope it gets resolved for you.
    If you find a solution, I would really appreciate you letting me know.

    Thank you!

    Thread Starter sandh2020

    (@sandh2020)

    @skyverge
    That is correct – the other 14 products show as FB Sync DISABLED.
    Up until approx 10 days ago, all products were showing as enabled, then there was a pop up when I logged into my site that said something along the lines of “facebook sync not available” and something about them trying to find a more “secure connection”.

    There is no option that I can see anywhere to switch those 14 products back to enabled.

    Thread Starter sandh2020

    (@sandh2020)

    Hi Julie @skyverge

    No – when I go to my FB Business Settings page it says:
    “Import your products to Facebook
    There are 19 products in your inventory. Fetch.” I do that and only 5 upload (the 5 that show in the product list on woocommerce as “FB Sync Enabled”).
    If I go to my shop tab on my facebook page, I can also see just those 5. The other 14 do not appear.

    Thank you.

    Also – no, no virtual products. All 19 are physical products – 15 have variation options to them, the other 4 are just standard.

Viewing 3 replies - 1 through 3 (of 3 total)