Sammioneill

Thank you for your help.
Situation resolved.
Host had to go into the back end for me and change file names which allowed me to reinstall.
Thank you.

Submitted.

An in all my confusion and panic I hadn’t even realised that the WHOLE events side has DISAPPEARED from my site, 100s of events, tags, categorys, pictures etc etc.

I thought t was just a conflict / backend problem. Look like I might have lost everything. Let’s see what modern tribe say ??

Thank you.

Hi Andy,

You have certainly done something ??
The site does not crash now when colours is activated.
The events calendar still isn’t showing though so I shall do as you suggest and ask there.

Thank you for your help so far.

Maybe this is my panicky communication skills.
That is what I am saying.

The events claendar and all it’s attributes is not working and hasn’t been for nearly a week now.

If I deactivate colours, I get a limited front end with event calendar and all it’s attrubte not working, no calendar, no events pages no lists.

Deactivated link.

Front End with colours deactivated

If I activate colours I get absolutely nothing on the front end. The entire site is down.

Front end with colours activated

It DOES say I need to update all three plugins
3 plugins need updating

BUT

When I click install on any of the plugins (I have tried doing it in different orders), the blue pop-up box diasappears. Nothing installs and site is still down.

the blue pop-up box I am talking about.

I am not technically minded, I am gutted that my site is down and cross that i have paid money for this.

Please please I know I am tricky, but I would appreciate ay ideas.

Sam

I am at my wit’s end. Please help.

When I click install – nothing happens, the pop up just disappears.

At my wits end.

https://www.theatresoutheast.com

Please help.

S

I have version 4.6.2 catergory colours installed.

I have deactivated and reactivated them but it hasn’t worked. I am scared to deinstall in case I cannot install again (I am a IT novice). These plugins cost me a fortune.

?? you see, I have no idea…..
lets start with
1. Download wp-config.php from your site via FTP or your host’s file manager.
how do I do that?

Thank you SO much for responding – I seem to have fixed the problem now – it was in the customisation of the theme.
Still don’t know what I did hahaha I just clicked and unclicked everything.

I really appreciate your time thank you.

S