Thanks Shane –
I was able to assign 766 recursive permissions in the wp-content folder but I am unsure how to add the code in the htaccess file. If I try to edit, it automatically takes me out of the ftp site and shuts down.
I must be doing something wrong here. Can you explain as if you were explaining to a beginner because that is what I am. I know enough to be dangerous and that is it! Again, I appreciate your help.