sam786

so shall i redo the upgrade process by first deleting the files and then reuploading them?

i have enabled to show hidden files in filezilla but i dont see the .htaccess file.

asked host and they cannot do anything about the issue. any alternatives ideas?

thanks i am using https://www.000webhost.com and have backup the settings and also the mysqual database, i also have downloded them to my pc, what is the .htaccess file and where can i find it?

i am still confused, i dont understand the “Note that your files all need to be owned by the user under which your Apache server executes” part. any ideas?

i have tried to do as the video stated but after i enter my ftp details i am left with a white page nothing else.

ok will do. thanks for your help much appreciated

ok will take that into consideration, but is there any other way in fixing this issue besides that?

yes there all are sticky

i just manualy created the set of folders and now it gave me another error

The uploaded file could not be moved to /home/a4406044/public_html/wp-content/uploads/2009/04.

different to the one previously, any ideas? thanks in advance.