Salva Machi

Hi @orderbot ,

I’m sorry but that’s not actually possible with our plugin.
I think what you want would need custom development.

Best Regards,
Salva.

Hi @lakki1

That could be due to the amount of time that ATUM needs to process all the products you set that reached the max_execution_time or the amount of memory used by the PHP process that reached the memory_limit set on your php.ini.

And once you change the number of products shown per page on Stock Central, a user meta is saved to remember that specific setting for the current user the next time accesses to the page. That’s why changing the number on settings can’t work here.

So, in order to reset the number to the default one, you should access to your database (though phpMyAdmin for example) and go to the wp_usermeta table and look for one meta key named “atum_stock_central_products_per_page” and assigned to your user ID. In this meta key is saved the number of products, so you can get rid of it (to display the default again) or to set another number.

I hope this helps.

Best Regards,
Salva.

• This reply was modified 5 years, 3 months ago by Salva Machi.

Hi @iamjohnpalencia

If the user you are having problems with is not an admin nor a shop manager, perhaps you’ll have problems everywhere (not with ATUM but with WooCommerce also).
You’ll have to fine-tune the capabilities until you find a good combination of them.
Alternatively, you can use as a base a higher role for that user and remove the unwanted capabilities from it.

Hi @ngthanhdo

ATUM has several capabilities (all those starting with atum_ that you can see on your Role Editor plugin), however, as the stock field is a WooCommerce field and was not added by ATUM, we don’t have any capability to do so.

Best Regards,
Salva.

Hi @abhilashrajr

We’ve just tried to replicate this on our side and all worked fine.
In order to investigate what is happening on your site, might you open a private ticket here and give us admin credentials, please?

https://stockmanagementlabs.ticksy.com/

Best Regards,
Salva.

Hi Mike,

As this is the first time a user notifies us about such error, I suspect is something related to your hosting or web server configuration. Please ask your hosting provider about this issue or try a different host.

Best Regards,
Salva.

• This reply was modified 5 years, 5 months ago by Salva Machi.

0644 is not the right permission for a directory. Please read the article I linked before:

• All directories should be 755 or 750.
• All files should be 644 or 640. Exception: wp-config.php should be 440 or 400 to prevent other users on the server from reading it.
• No directories should ever be given 777, even upload directories. Since the php process is running as the owner of the files, it gets the owners permissions and can write to even a 755 directory.

Thank you,
Salva.

Hi Mike,

Please confirm that you have the atum-icon-font.ttf in this path:

/wp-content/plugins/atum-stock-manager-for-woocommerce/assets/fonts/

And that has the right file permissions.
You have more info about file permissions in WordPress here:

Changing File Permissions

Best Regards,
Salva.

Good to hear that you could manage to solve this!

And thank you for the nice comments. We are glad you like it!

Any other thing you need, don’t hesitate on contacting us again.

Best Regards,
Salva.

We released a new version yesterday. Can you try to update and let us know if the error persists, please?

If you are still experiencing problems after the update, I’d ask you to open a private ticket here and give us admin access to your site to be able to understand what is happening there:

https://stockmanagementlabs.ticksy.com/

Thank you.

Hi @eeuweb

Testing this on a fresh installation, we’ve detected a possible issue with variations and we’re working on a fix just now.

Just 2 questions to help us understand what happened in your case:

1. Did you create the variables after enabling ATUM or were there yet?
2. Do have your variables any variations?

Best Regards,
Salva.

• This reply was modified 5 years, 6 months ago by Salva Machi.
• This reply was modified 5 years, 6 months ago by Salva Machi.

Hi @nickgin,

We’ve just released a new version (1.5.8.1) that fixes a site crash issue when using old WooCommerce versions.
Please, update ATUM and try again.
And if your issue persists after the update, your PHP error log would help to determine what is happening on your specific case.

Best Regards,
Salva.

• This reply was modified 5 years, 6 months ago by Salva Machi.

HI @amitown,

Could you open a private ticket here and to give us admin credentials, so we can try to determine what’s going on your site, please?

https://stockmanagementlabs.ticksy.com/

Best Regards,
Salva.

Hi @hbit

We already fixed that issue but still not released it. It will go in the next ATUM version we plan to launch this week.

Best Regards,
Salva.

Hi ben,

Yes, you can. Just uncheck the “Manage Stock” checkbox for all your variations and WooCommerce will use the variable stock for all of them. ATUM has nothing to do with this.

What you can’t actually do is to manage the stock quantity for variable products within Stock Central. Here you only can change the variations’ properties.

Best Regards,
Salva.