Salva Machi

Hi @masrico

Are you the user that asked the same on our forums?

Best Regards,
Salva.

• This reply was modified 4 years, 7 months ago by Salva Machi.

Hi @turdin

Searching for that specific error at Google, shows many results.
This seems can be solved if you configure your MySQL like this.

Might you try to set your SQL_BIG_SELECTS parameter to 1 on your my.ini or ask your hosting provider to do so and let us know whether this solved your issue, please?

Best Regards,
Salva.

• This reply was modified 4 years, 7 months ago by Salva Machi.

Hi @elliotvs

130,000 products are a lot, indeed.
The Dashboard does a lot of calculations internally and to be able to handle so many products it would consume a lot of server resources.
Perhaps the operation timed out due to your PHP settings or you need to increase your server resources.

If you want to know what was the exact cause, I’d suggest you enable your PHP error log and force this issue again. It should be registered there.

If you need help to enable the PHP error log, please do read this article

Best Regards,
Salva.

Hi @merluchasse

In the Stock Central page, if you click on the “Help” tab on top, you have all the columns explained there ??

And you have more info in this article too.

Best Regards,
Salva.

Hi @gevcen

FYI, we’ve already fixed that small issue with the product attributes dropdown and will be available on the next ATUM version.

Best Regards,
Salva.

Hi @guillaumegonano

I’m sorry but we are not allowed to give support for any of our premium add-ons on wp.org forums.

If you have an active subscription of Product Levels, you can make use of our priority support here

Best Regards,
Salva.

Hi @seasiri

I’m sorry but we are not allowed to give support for our premium add-ons on these forums.

You should use our forums or our ticksy instead.

Best Regards,
Salva.

Hi @taylarjade

No need to excuse yourself. There are no stupid questions, just questions ??

The only way I see to achieve what you want would be enabling the backorders for all your products and setting WooCommerce to not display the stocks in the front-end. So, in this way, you can control your stocks and all your products will be always “in stock”.
And if you want to set any product as “out of stock”, you will have to do it manually (disabling the WC manage stock for that product and setting the stock status manually or disabling the backorders and typing 0 as the stock quantity).

I hope this helps.

Best Regards,
Salva.

Hi @ahoireklama

I’m sorry but we are not allowed to give support for our premium add-ons on these forums.

You should use our forums or our ticksy instead.

Best Regards,
Salva.

Hi @daveyk182

At first sight, I see 2 wrong things:

1. Please use our own helper to get the product instead of the new WC_Product_Variation( $variation_ID ). Use this instead: \Atum\Inc\Helpers::get_atum_product( variation_ID )
2. Once you get the product in the above way, you can access to all the ATUM custom props with getters and setters. So, for the out of stock threshold, just use this: $product_variation->get_out_stock_threshold()

I hope this helps.

Best Regards,
Salva.

Hi @senjoralfonso

As you are using premium add-ons, you can make use of our premium support. Please, do open a private ticket and mention us this issue there and we’ll take a look.

Best Regards,
Salva.

• This reply was modified 4 years, 8 months ago by Salva Machi.

Hi @gevcen

No, that’s not normal at all.
We’ve seen this many times and it’s always caused by 3rd party plugins adding CSS in the wrong way and affecting other plugins.

If you inspect the field’s CSS code with Chrome dev tools, you should be able to identify which plugin is doing so.

Or, alternatively, you can disable all your 3rd party plugins except WooCommerce and ATUM, and start enabling them back one-by-one until you find which is causing that issue.

Best Regards,
Salva.

Hi @eftimpopov

The count property is Read-Only by design.
The ATUM Locations is a custom products taxonomy and its API endpoint is based on the WooCommerce API’s categories endpoint:
https://woocommerce.github.io/woocommerce-rest-api-docs/#product-categories

So the count prop is not writable in any of the taxonomies endpoints.

Best Regards,
Salva.

@socaprice

Sure!
Thank you.

Hi @socaprice

The vendors part has nothing to do with ATUM (you’d need any multi-vendor plugin for that).
And you can use ATUM to manage all your stocks but note that ATUM it’s managed from the backend and your vendors are not going to be able to access it. However, if the multi-vendor plugin you choose, allow your vendors to edit their stocks from their dashboard (on the front-end), you’ll see everything reflected on ATUM’s Stock Central automatically.

Best Regards,
Salva.