Victoria Sakal

Hi, @wastelandphantom!

Thanks for taking the time to leave a review!

It’s great to hear that you’ve found the Easy WP SMTP to be very simple to use.

We hope you continue to have a 5-star experience ??

Hi, @pgzawada!

Thank you for the review!

We’re glad to hear that Easy WP SMTP is a good fit for you, and we hope you continue to have an awesome experience using the plugin.

Have a good one! ??

Hi, @josepzin!

Thank you for taking the time to leave your short and sweet review.

Have a great day ??

Hi, @dee987!

Thank you for taking the time to leave a review.

We’re happy to hear that you were able to get email reliable with Easy WP SMTP. We hope you continue to have a great experience with our plugin and that your emails keep flowing as they should!

Have a great day! ??

Hi, @kristianwind!

Thanks for being with us and we hope you continue to have a five-star experience with Easy WP SMTP, and that your email keeps rolling through.

Have a good one! ??

Hi, @renangeographia!

Thank you for taking the time to leave a review.

We’re happy to hear that Easy WP SMTP works fine for you!

Have a great day!

Hi, @arasmileska!

Thank you for taking the time to share your feedback and review!

We hope you continue to have an awesome experience using Easy WP SMTP.

Enjoy! :)`

Hi, @lpeyton!

It’s great to hear that you’ve found the Easy WP SMTP plugin does its job very well.

We hope you continue to have a 5-star experience ??

Hi, @nosoy76!

Thanks for stopping in to leave a rating and a review! We’re glad to our Easy WP SMTP is working great for you.

Have a good one! ??

Hi, @jmarcsyd!

We’re glad to Easy WP SMTP is working well for you.

Also, thanks for your suggestion to add a feature for notifying of email failures on your WordPress site.

I’ve made a note of the feature request and we’ll keep it on our radar to be reviewed as we plan out our roadmap for the future.

Have a great day!

Hi, @pittuk!

Thank you for taking the time to leave a review.

We’re happy to hear that Easy WP SMTP works out so well for you!

Have a great day!

Hi, @octotoot!

Please kindly know, that the Easy WP SMTP plugin is responsible for sending emails from your website. Our plugin routes all emails to the configured SMTP server, and the SMTP server is responsible for the email receiving.

If the test emails are going through successfully, it means that Easy WP SMTP is configured properly.

Please, reach out to your SMTP server support to check the status of that emails. They’d hopefully be able to help.

Or you can try to configure another SMTP server for testing (like SendLayer or Seninblue)

Kind regards.

Hi, @octotoot!

Thanks for following up!

In such a case, if your test emails work then that means some users may have marked emails sent from the comcast.net website as spam.
But if your test emails don’t work, the issue might lie on the end of the SMTP server you’re currently using. As a test, you can temporarily switch to a different one. For example, Google, Outlook, or SendLayer.

Feel welcome to reach out if you have any questions!

Hi, @echoalpha!

Thanks for following up!

Yes, using an app password should help. All you’ll need to do is replace your current SMTP Password with the app password in the Easy WP SMTP settings.

Please, give it a try and I hope it helps!

Kind regards

Hi, @octotoot!

Thanks for reaching out!

If the form email notification will go through, it means that your website is able to send emails. But, by default, when your web server sends an email (which by proxy includes WordPress and Gravity Forms), that email is not authenticated or verified. Instead, it is sent anonymously on behalf of your email address. This is one of the metrics email providers are starting to leverage as they combat spam.

In short, emails that are not sent with an authenticated account or service often experience issues with deliverability. Sometimes they go through, other times they end up in the Spam folder or don’t get delivered at all.

So, the best approach will be to configure the SMTP server in the Easy WP SMTP plugin to send authenticated emails. What you’ll need to do if the form notification email won’t go through. You can check the details about the Easy WP SMTP plugin and how to set up it here.

I hope it helps! Let us know if you have any questions!